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ortizwerx
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 01/22/2022 :  03:10:47  
Hi,

I came across my website down this morning. I checked with my host provider and they say the servers are running properly.

I reviewed the error log for my website and came across a consistent issue with incminicart.php.

Here is the line from the error log:

PHP Warning: include(): Failed opening '../vsadmin/inc/incminicart.php' for inclusion (include_path='.:/opt/alt/php70/usr/share/pear') in /home/ortizworks/public_html/worldofonesixth.com/products.php on line 799

Can someone please clarify what the issue could be?

Thank you!
Eddie
World of One Sixth

Eddie Ortiz

Edited by - ortizwerx on 01/22/2022 06:48:25

ortizwerx
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 01/22/2022 :  03:16:37  
I'm also getting this error to the db_conn_open.php.

Stack trace:
#0 /home/ortizworks/public_html/worldofonesixth.com/proddetail.php(26): include()
#1 {main}
thrown in /home/ortizworks/public_html/worldofonesixth.com/vsadmin/db_conn_open.php on line 14
[22-Jan-2022 10:45:23 UTC] PHP Fatal error: Uncaught Error: Class 'mysqli' not found in /home/ortizworks/public_html/worldofonesixth.com/vsadmin/db_conn_open.php:14

Please advise what may be the issue.

Thank you,
Eddie
World of One Sixth

Eddie Ortiz

dbdave
ECT Moderator

USA
10276 Posts

Posted - 01/22/2022 :  07:54:44  
Hi, what version of php is running on the server?
What version of the shopping cart are you running?

Thanks,
David

ortizwerx
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 01/22/2022 :  08:50:23  
Hi David,

Thank you for your response.

I am running PHP 7.0 and version 7.3.8 on the shopping cart.

Thank you,
Eddie
World of One Sixth

Eddie Ortiz

ortizwerx
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 01/22/2022 :  08:55:35  
Well I'll be darned! The website is back up!

I'm not sure what happened but all good now!

Thank you!
Eddie
World of One Sixth


Eddie Ortiz
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