Error after installing update 7.4.9

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oakworks Starting Member USA 7 Posts Pre-sales questions only (More Details...)	Posted - 07/16/2022 : 07:19:04 When I try to checkout after applying the update to my dev site, the cart.asp page doesn't show the name and address information correctly. I am trrying to figure out why the bill to and ship to customer information fields are missing. Plus the SHIP to address shouldn't be showing unless I tell it I want a different ship to address. [img]https://www.massagetables.com/images/2022-07-16_9-59-55.jpg[/img] https://www.massagetables.com/images/2022-07-16_9-59-55.jpg If I bring up the browser console, the following error is shown: ectById is not defined I am not sure where etcById is defined but a search shows it in the incfunctions.asp and inccart.asp pages. Any ideas
1818charlie ECT Moderator United Kingdom 1180 Posts	Posted - 07/16/2022 : 10:18:02 Hi Paul First I would make sure all the updater files made it up to the server. Once you are happy that they have done so rerun the updatestore file & see if that corrects the issue. Steve Manchester UK Remember, if you can't convince 'em, confuse 'em!
oakworks Starting Member USA 7 Posts Pre-sales questions only (More Details...)	Posted - 07/16/2022 : 10:35:00 Thanks Steve. I made sure al of the update files were copied to the server. Just in case, I double checked and they are all good. P.S> I did try clearing the web cache also in case that was the cause but it's still doing the same thing.
1818charlie ECT Moderator United Kingdom 1180 Posts	Posted - 07/16/2022 : 10:48:41 Hi Paul I'm not familiar with ASP so once one of the other guys who are more ASP savvy catches this thread then I'm sure there will be an answer forthcoming. Steve Manchester UK Remember, if you can't convince 'em, confuse 'em!
Vince Administrator 42474 Posts	Posted - 07/17/2022 : 01:56:04 Hi Oakworks quote: If I bring up the browser console, the following error is shown: ectById is not defined You would get this error if the ectcart.js file were out of date or not referenced. Could it be that your dev site is actually referencing the ectcart.js file from the main site and which hasn't been updated? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
oakworks Starting Member USA 7 Posts Pre-sales questions only (More Details...)	Posted - 07/17/2022 : 02:31:51 Thank You Vince. That was the issue. The code was pointing to the old js file and not the new file. Quick correction of the location and we are working correctly now.
Vince Administrator 42474 Posts	Posted - 07/17/2022 : 03:43:10 Excellent and great to hear! Thanks for letting us know. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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