Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
Home | Profile | Register | Active Topics | Members | Search | FAQ
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
Author « Topic »  

Ecommerce Template Guru

1312 Posts

Posted - 08/04/2022 :  10:07:31  
I have a site which has been up and running since around 2013. It is currently running version 7.4.8 of ECT and version 5.9.3 of WordPress.

I realized that I never changed anything from the old database regarding the new way that ECT works with WordPress. It didn't seem that the site was having any issues - until today.

I need to add a new user and when I click on "change password", I see the "Please enter your primary username and password."; however, there is no link to add a secondary user (this is one of those times I wish I could upload a screenshot!). I'm wondering if this is a symptom of a deeper issue of something not working quite right.

Please help!


41825 Posts

Posted - 08/04/2022 :  12:30:52  
Hi JustDucky923
This is just because the login you are using to log in to the admin is a secondary login which doesn't have the privileges to add users. You need to log in with the primary admin login, and if you don't have that you can use the password reset script here...


Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022
This page was generated in 0.02 seconds. Snitz Forums 2000