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 General
 Suggestions - NOT QUESTIONS
 Show discounts in the cart
Author « Topic »  

dbdave
ECT Moderator

USA
10398 Posts

Posted - 11/12/2022 :  08:07:07  
Many of our products have quantity discounts.
On large orders, customers often ask (email, chat, phone) for discounts and once we point out the discounts they are already getting, they are usually ok.

We just had a customer email on Friday with a cart at just over $1100.00
He explained he was a long time customer and asked for discounts.
I checked his cart and just in quantity discounts, he was saving over $200.00
The free shipping saved him $174.00

I replied to his email explaining the order already had a 27.46% discount on it.

If the cart page had a line item showing "quantity discounts save you $x.xx, then on the last page of checkout, show that again, and when they select free shipping, check the price of ground shipping and show that as "free shipping saves you $x.xx"

Anything that can be done to show customers their discounts would be helpful. We get less requests and customer feel better about their purchase.

Thanks,
David

1818charlie
ECT Moderator

United Kingdom
1192 Posts

Posted - 11/12/2022 :  16:10:47  
Yes, I agree with what Dave says. Gets my

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Steve
Manchester UK

How to update your store
https://www.ecommercetemplates.com/updater_info.asp

QuickBuy, Product & Product Details Layouts
https://www.ecommercetemplates.com/help/layouts.asp

User Manual - an easy read!
https://www.ecommercetemplates.com/free_downloads.asp#usermanual

Request Updater
https://www.ecommercetemplates.com/updaters.asp

kelleymoore
Ecommerce Template Expert

USA
986 Posts

Posted - 02/23/2023 :  11:02:03  
Yes! Especially showing the discount they're getting with FREE SHIPPING!!!

Kelley
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