Hash Check Failed

Author	« Topic »
velex New Member USA 71 Posts Pre-sales questions only (More Details...)	Posted - 01/06/2023 : 19:39:59 Mr. Vince I'm using WordPress. My customers are trying to login using their phone and they are getting this message (Hash Check Failed) roberto
Vince Administrator 42475 Posts	Posted - 01/09/2023 : 01:41:52 Hi Roberto I just tried on your site with both desktop and mobile and both seemed to be ok. Is there any particular mobile OS that this fails with? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
velex New Member USA 71 Posts Pre-sales questions only (More Details...)	Posted - 01/09/2023 : 15:56:18 We are using windows 10, Apple phone, android phone different family member roberto
velex New Member USA 71 Posts Pre-sales questions only (More Details...)	Posted - 01/09/2023 : 16:14:08 We are able to login using our computer but not with the Phones,but when we try to logout we can't roberto
trendyhounds Advanced Member 245 Posts Pre-sales questions only (More Details...)	Posted - 01/19/2023 : 16:55:02 I just had a customer have the same problem while using her phone. Was it ever determined as to what was causing the error?
Vince Administrator 42475 Posts	Posted - 01/20/2023 : 01:33:59 Yes, it was down to caching. It seems that the latest versions of WordPress enable a Caching Plugin by default that really does not go well with dynamic websites. If you have a plugin like that enabled please disable it. If your host has caching set on the website please ask them to disable it. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
	« Topic »