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 404 on mailing list confirmation
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gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1250 Posts

Posted - 09/13/2023 :  08:03:47  
If a customer ticks a box to sign up to the mailing list the received the following email


Thank you for subscribing to our mailing list. To confirm your subscription please click on the link below. If the link is not clickable then just copy and paste it into your web browser address bar.

http://memorialjewelleryblanks.co.uk/cart.php?emailconf=xxxxxxxx%40yahoo.co.uk&check=096117c3a32a

However when they click the link they get a 404 error message. How can I fix that?

dbdave
ECT Moderator

USA
10210 Posts

Posted - 09/13/2023 :  08:22:14  
Hi, I'm not sure what the fix is, but it seems to be related to extensionless url's you are using.

https://memorialjewelleryblanks.co.uk/cart.php - link in the email to the cart page.

https://memorialjewelleryblanks.co.uk/cart/ - actual link to your cart page.

I hope that helps.
I don't use extension-less url's so I'm afraid I don't know what the solution might be.

David

gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1250 Posts

Posted - 09/14/2023 :  03:07:40  
Thanks, I'm using wordpress for this site and I am new to it so it's all a learning curve. I wasn't even aware that I was using extensionless url's, lol.

Now to try and figure out how to turn that off, I guess!

Vince
Administrator

42391 Posts

Posted - 09/14/2023 :  03:55:49  
Hi Gem
Really, I wouldn't turn off the extensionless URL's and please try just adding this to your vsadmin/includes.php file...

$GLOBALS['extension']='/';

Vince

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gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1250 Posts

Posted - 09/14/2023 :  06:15:15  
Thanks that has fixed fixed it for new signups.

Is there a way to resent confirmation emails to previous signups? I've got 14 people on my list so far and one has bothered to tell me that the link didn't work!
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