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steven vaccaro
Ecommerce Template Expert

USA
996 Posts

Posted - 11/16/2023 :  07:44:48  
I have dealers that are getting a 10% discount setup in their user login.

I have a some items (like sale and clearance items) that I dont want them to get a discount on. I clicked the "Product discount exempt" in the product admin and it doesn't change anything.

Can someone help me on what Im doing wrong?

quadrant
Ecommerce Template Guru

United Kingdom
1099 Posts

Posted - 11/16/2023 :  08:13:47  
Hi,

Try adding this to includes.php
$nowholesalediscounts=TRUE;

Regards,
David

steven vaccaro
Ecommerce Template Expert

USA
996 Posts

Posted - 11/16/2023 :  08:47:24  
Thanks, I tried it, it didnt work for me.

Any other thoughts?

steven vaccaro
Ecommerce Template Expert

USA
996 Posts

Posted - 11/17/2023 :  13:44:38  
Any other tricks?

dbdave
ECT Moderator

USA
10210 Posts

Posted - 11/17/2023 :  14:05:51  
Hi, I know this may seem like a silly question, but are you certain you are testing with an account that has discounts?

Thanks,
David

Vince
Administrator

42391 Posts

Posted - 11/18/2023 :  09:12:53  
Also, could you try logging out of the customer account then log back in again?

Vince

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steven vaccaro
Ecommerce Template Expert

USA
996 Posts

Posted - 11/20/2023 :  08:14:02  
Just to clarify, on certain products, I would like to remove the percentage discount that some customers are receiving.

Vince, I've tried different browsers and logged in and out and in, the item still is showing the price as the discounted pricing.
Could it be that the "product discount exempt" option in the product admin area doesn't affect customers who have a percentage discount setup in their account details?

Vince
Administrator

42391 Posts

Posted - 11/20/2023 :  10:24:06  
Hi Steven
quote:
Could it be that the "product discount exempt" option in the product admin area doesn't affect customers who have a percentage discount setup in their account details?
I'm really sorry Steven but I didn't read the whole thread. You are correct that this exemption doesn't apply to the account discount setting.

Vince

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steven vaccaro
Ecommerce Template Expert

USA
996 Posts

Posted - 11/20/2023 :  10:26:15  
ok, thanks for letting me know.

dbdave
ECT Moderator

USA
10210 Posts

Posted - 11/20/2023 :  10:38:37  
Hi Steven, usually I am aware of just about all functionality of the cart. Sorry I didn't pick up on that.
I personally don't use client discounts on their accounts, so it's not something I've tested.

Thanks,
David

steven vaccaro
Ecommerce Template Expert

USA
996 Posts

Posted - 11/20/2023 :  10:56:32  
No problem Dave. Thanks for trying!
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