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irwtemp Starting Member 31 Posts Pre-sales questions only (More Details...)	Posted - 01/11/2024 : 08:48:41 I have been using Brevo to send newsletter emails, but they have said about DKIM and not using my gmail email address, so I was considering using the mail list function within the software. I can send a simple text email as test to my admin gmail address, but as soon as I try to using the html editor to send a simple email nothing shows but the 'unsubscribe' text? I do have html highlighted in main settings? Can you suggest what I am doing wrong? Also if I was to use this for emails, is using my gmail account sensible or is this just going to flag lots of 'spam' - should I use an email assoc with the domain ie noreply@religiouscrafts.co.uk Thanks for any advice Ian
Vince Administrator 42474 Posts	Posted - 01/12/2024 : 01:08:40 Hi Ian Could you try sending a simple HTML email but without the HTML editor? For instance... <html> <body> This is a test email. </body> </html> We don't tend to find that SPAM is that much of a problem with GMail as their SPAM filters are so good. But it is always a better look if you can use your store domain in the email address. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
irwtemp Starting Member 31 Posts Pre-sales questions only (More Details...)	Posted - 01/12/2024 : 01:11:15 Thanks Vince - email came through as: <html> <body> This is a test email. </body> </html> To unsubscribe please click on the following link. If the link is not clickable then please just copy and paste it into your browser address bar. https://www.religiouscrafts.co.uk/cart?unsubscribe=religiouscrafts@gmail.com
Vince Administrator 42474 Posts	Posted - 01/13/2024 : 02:10:21 Hi Ian For "Email Format" had you actually selected the "HTML Format"? If so, and you switch to "Text Format" is there any change? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
irwtemp Starting Member 31 Posts Pre-sales questions only (More Details...)	Posted - 01/13/2024 : 04:40:24 I get exactly the same result. Changed from html to text, resulting email was identical.
Vince Administrator 42474 Posts	Posted - 01/14/2024 : 06:46:47 Hi irwtemp I've had a word with the server support and they say they are on the case and will be in contact with you. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
irwtemp Starting Member 31 Posts Pre-sales questions only (More Details...)	Posted - 01/24/2024 : 03:04:41 Thank you - ive been away but that all works now. Much appreciated.
irwtemp Starting Member 31 Posts Pre-sales questions only (More Details...)	Posted - 02/01/2024 : 04:17:22 Vince - is there a default ON 'subscribe to newsletter' setting during checkout in the hosted store, I couldn't find the setting?
Vince Administrator 42474 Posts	Posted - 02/02/2024 : 07:48:59 Sorry irwtemp but I'm afraid there isn't, no. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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