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gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1265 Posts

Pre-sales questions only
(More Details...)

Posted - 05/02/2024 :  03:41:19  
I've just had my first order which contains an item that is on back order, so part of the order will be shipped today and part when the pack order item comes into stock.

I can't for the life of me figure out how to print a packing slip that shows only the items that are in the package?

Obviously all of the items that have been paid for will be on the invoice, but the point of a packing slip it to show which items the customer actually receiving in that specific package, is it not?

Marshall
Ecommerce Template Guru

USA
1912 Posts

Posted - 05/02/2024 :  05:34:22  
Not sure what cart version you are on, but you can now send split shipments with a custom email
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=114685

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
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Cenlyt.com

gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1265 Posts

Pre-sales questions only
(More Details...)

Posted - 05/02/2024 :  08:55:15  
I'm on Version v7.7.5

I tried using the 'order lines' option. I selected the items to be packed and the clicked to create a packing slip, but it is putting all the items from the whole order on there, not just the ones selected?

gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1265 Posts

Pre-sales questions only
(More Details...)

Posted - 05/11/2024 :  08:46:09  
Any thoughts on this anyone? I've still not figured it out.

Thanks

Vince
Administrator

42785 Posts

Posted - 05/11/2024 :  10:43:14  
Hi Gemma
Sorry for not answering but the thing is it isn't actually possible at the moment I'm afraid. I do see the problem so I'll see if we can get something sorted out next week. But the information that it is a back order line isn't actually in the cart so it's not a simple change.

Vince

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