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KenLane
Advanced Member

USA
458 Posts

Posted - 08/07/2024 :  10:08:09  
I cannot get this new project template crap to work for me. I did fine on the old template versions.

I don't want fancy. I want functional.

So, I need a live body BY PHONE to assist and work with me.

======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

Vince
Administrator

42718 Posts

Posted - 08/08/2024 :  02:04:16  
Hi Ken
I'm sorry to see that you are getting frustrated but wouldn't the idea be to let us know what the problems you are having are and it's quite possible there is a simple solution.
We think we provide an extremely cost effective solution that has literally enabled the merchants using our product to charge billions in online sales. (I wish we sold the product on a percentage.) We provide free support here on our forum and you can contract us for what you like by hour for whatever you like, with one hour's work being one of these...

https://www.ecommercetemplates.com/Custom-Modified-Code

Maybe what you are looking for is an hour's phone consultation?

Vince

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KenLane
Advanced Member

USA
458 Posts

Posted - 08/19/2024 :  10:51:06  
Paid.

Let's set it up.



======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

pauld
Advanced Member

USA
481 Posts

Posted - 08/20/2024 :  07:54:48  
Ken, as a courtesy to forum visitors, how about titling your posts with something more descriptive like "Contact for Template Customization" ?

This will help us to know whether the thread is relevant to us.

It's understood that running an e-commerce website is guaranteed to cause anyone stress from time to time.

However we've found the eCommerce Templates cart to be remarkably stable - and their technical staff extraordinarily helpful - over the years.

Vince
Administrator

42718 Posts

Posted - 08/22/2024 :  02:19:10  
Thanks for the vote of confidence there Pauld but I had a chat with Ken and he seems to be good now. It was more issues with Dreamweaver than anything to do with the cart.

Vince

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KenLane
Advanced Member

USA
458 Posts

Posted - 09/18/2024 :  14:41:07  
Vince,

I sent an email to you regarding a second call on a weird issue I'm having after a new computer set up was done.

Did you get that?

Ken

======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

Vince
Administrator

42718 Posts

Posted - 09/19/2024 :  20:50:33  
Hi Ken
My apologies and it did get a bit buried as I've got so much on right now. But please let me know what we can do to help.

Vince

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KenLane
Advanced Member

USA
458 Posts

Posted - 09/20/2024 :  10:46:38  
I'd like to set up a short session on Skype to share my screen and find out why things are not going through.

All that should have been was simply install the access settings on the new computer. The template file shows updated but the changes are not carried through to the other pages.

======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

KenLane
Advanced Member

USA
458 Posts

Posted - 09/20/2024 :  12:57:01  
It's with Dreamweaver as before.

======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

Vince
Administrator

42718 Posts

Posted - 09/20/2024 :  23:20:04  
Hi KenLane
If I remember correctly the problem before was that you hadn't set the root directory of the FTP site. Can you check via FTP what the location is? For instance it may be...

/public_html/yourwebsitename/

Could you check that and if that still doesn't resolve it we can sort out a call.

Vince

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KenLane
Advanced Member

USA
458 Posts

Posted - 09/21/2024 :  14:49:25  
Yes, that's in there.

As I said, it's showing a new update of the template file. But the changes are not going through.

======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

Vince
Administrator

42718 Posts

Posted - 09/24/2024 :  05:56:21  
Hi KenLane
How about Thursday this week? Do you want to get in touch and we can work out how / what time to connect?

Vince

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KenLane
Advanced Member

USA
458 Posts

Posted - 09/24/2024 :  08:28:02  
How about the same as before?

Let's make it 9AM, my time. I believe that's 4PM, your time.

Shoot me an email with the Skype specifics.

======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

KenLane
Advanced Member

USA
458 Posts

Posted - 09/26/2024 :  12:56:08  
I never heard from you.

======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

Vince
Administrator

42718 Posts

Posted - 09/27/2024 :  03:03:36  
Hi KenLane
My apologies but I kind of meant get in touch via email and I missed this post. I've got a few things on the next few days but how about Tuesday at the same time?

Vince

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KenLane
Advanced Member

USA
458 Posts

Posted - 09/28/2024 :  12:29:11  
By what means on Tuesday?

That's 9AM my time, 4PM your time.

I set up a Zoom at 9AM my time on Tuesday and added your direct email.



======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

Vince
Administrator

42718 Posts

Posted - 09/30/2024 :  22:39:36  

KenLane
Advanced Member

USA
458 Posts

Posted - 10/01/2024 :  06:29:38  
I sent a direct email with the link.

Here it is again, just in case:

<snip>

======
Flight Instructor selling Flight Training Materials & Pilot Supplies
http://www.AustinFlightCheck.com

Vince
Administrator

42718 Posts

Posted - 10/01/2024 :  07:43:18  
Ok, I think we pretty much had things sorted before Zoom stopped the call and (for anyone else with the same issue) it really came down to how to use Dreamweaver to upload files.

Vince

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