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 Order Stats Page Discrepancy With Grand Total
Author « Topic »  

mafluet
Starting Member

USA
46 Posts

Posted - 04/03/2025 :  08:57:54  
Hello,

My team has started utilizing the order stats page again to track sales results month by month. We noticed that the Grand Total (In the Order Results section) is less than what the previous values add up to (Order total, shipping, country tax, etc.)

The only filter we have selected is the "Shipped" order status. Otherwise, I would select the 1st and last day of the month, then click Stats. I do not select anything from the other boxes nor click the check boxes above them.

Could there possibly be some type of factor I'm not seeing when these are calculated?

Thanks,
Mike

Vince
Administrator

42943 Posts

Posted - 04/06/2025 :  21:55:40  
Hi Mike
Is it possible you are adding the Discounts column instead of subtracking it?

Vince

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mafluet
Starting Member

USA
46 Posts

Posted - 04/11/2025 :  07:26:28  
You were absolutely right, just facepalmed straight through my desk.

Thanks,
Mike

Vince
Administrator

42943 Posts

Posted - 04/12/2025 :  02:22:33  
Hi Mike
I'm sure others have done the same so what I've done is change the color of the discounts to red so it's more obviously a subtraction. I'll get the change into the next updater.

Vince

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