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Author    Topic »  

PaulP
Advanced Member

USA
217 Posts

Posted - 05/15/2025 :  11:13:12  
Hello,
I'm trying to login to the store (https://example.org/vsadmin/login.php)
I insert the "Username" and "Password" click submit, the next page you see next tells you "Login Correct" and instead of sending you to the dashboard page it sends me back to the original login page.

Any ideas would be appreciated.

Yours Truly,
Paul P.
Longtime ECT Customer

dbdave
ECT Moderator

USA
10504 Posts

Posted - 05/15/2025 :  13:58:41  
I believe, most often, this is due to a cache issue.
Thanks,
David

PaulP
Advanced Member

USA
217 Posts

Posted - 05/15/2025 :  17:44:16  
Hi Dave,
I cleared the cache from the browser and when I tried to login I got this message.

"Login Disabled:
(Flood Control. Please wait 5 seconds between login attempts)"


I haven't tried to login for over 3 hours.
I tried to login after 3 minutes and it went back to the original problem.

Yours Truly,
Paul P.
Longtime ECT Customer

dbdave
ECT Moderator

USA
10504 Posts

Posted - 05/15/2025 :  17:57:56  
Hi Paul, sorry, I mean your host, or you, may have installed some cache control to serve pages faster, but that an backfire on an ecommerce site.
If it's not cache, then it's usually a problem with the server variables and in either case, your host should be able to help.
Thanks,
David

PaulP
Advanced Member

USA
217 Posts

Posted - 05/15/2025 :  18:29:13  
Hi Dave,
I have many more ECT websites on the server and they login fine.
Wouldn't the problem affect all the other websites on the server?

Yours Truly,
Paul P.
Longtime ECT Customer

dbdave
ECT Moderator

USA
10504 Posts

Posted - 05/15/2025 :  18:41:25  
No, not necessarily.
Do you host yourself, (Virtual server, etc) of do you have a host that can take a look?

Is there any recent changes, updates, etc?

David

PaulP
Advanced Member

USA
217 Posts

Posted - 05/16/2025 :  09:24:27  
I'll have the host have a look.

Yours Truly,
Paul P.
Longtime ECT Customer
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