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 Big shipping issue after 7.8.6
Author « Topic »  

steven vaccaro
Ecommerce Template Guru

USA
1089 Posts

Posted - 05/19/2025 :  06:26:10  
After upgrading, everyone is getting free shipping on orders. Wierd thing is they are still being charged a handling fee. But no carrier shipping.

Even $5 orders that will cost us $50 to ship. How do I fix this asap?

steven vaccaro
Ecommerce Template Guru

USA
1089 Posts

Posted - 05/19/2025 :  06:46:21  
After some digging, it seems the "Free Shipping" discount caused this. Expiring it has stopped the problem temporarily.

Why is the Exemptions:, "Free Shipping Exempt", stopping the "Free Shipping" discount?

Ive also changed the discount option to "Assign to individual products / categories". This stopped both items that were and were not exempt from free shipping.

Can I get some help?


Edited by - steven vaccaro on 05/19/2025 06:47:09

Vince
Administrator

42966 Posts

Posted - 05/20/2025 :  03:14:27  
Hi Steven
I've found the problem and added the fix to the inccart.php script in the updater. Can you try that and let me know if it fixes this problem?

Vince

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steven vaccaro
Ecommerce Template Guru

USA
1089 Posts

Posted - 05/20/2025 :  06:57:48  
Ok, thanks
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