Customer password reset error message

Author	« Topic »
ecart Advanced Member 126 Posts	Posted - 06/18/2025 : 14:28:31 Hello, I'm trying to set a new password for a customer. I get the following error message. Fatal error: Uncaught mysqli_sql_exception: Duplicate entry 'contactcarigem@hotmail.com' for key 'PRIMARY' in /www/raiderocks_740/public/vsadmin/inc/incfunctions.php:1858 Stack trace: #0 /www/raiderocks_740/public/vsadmin/inc/incfunctions.php(1858): mysqli->query('INSERT INTO mai...') #1 /www/raiderocks_740/public/vsadmin/inc/incclientlog.php(142): ect_query('INSERT INTO mai...') #2 /www/raiderocks_740/public/vsadmin/adminclientlog.php(42): include('/www/raiderocks...') #3 {main} thrown in /www/raiderocks_740/public/vsadmin/inc/incfunctions.php on line 1858
Vince Administrator 43014 Posts	Posted - 06/18/2025 : 23:53:16 This seems to be ok here so could you maybe try updating to the latest version and see if that helps? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
ecart Advanced Member 126 Posts	Posted - 06/19/2025 : 23:47:36 Thanks Vince. That worked.
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