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 New clientlogin extra fields
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gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1295 Posts

Posted - 07/21/2025 :  01:19:05  
I have set up two extra fields for information I need to collect from potential new wholesale customers however this information is not coming through in the New customer Signup email.

Vince
Administrator

43057 Posts

Posted - 07/23/2025 :  02:50:44  
Hi Gemma
How are you collecting this information, is it with the Contact Us form for instance? If so, are you using the $GLOBALS['contactusparam1'] parameters?

Vince

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gemsbodyjewellery
Ecommerce Template Guru

United Kingdom
1295 Posts

Posted - 07/28/2025 :  07:18:04  
It's the clientlogin signup form.

The info is showing on the account, but not on the email.

I'm logging in to upgrade people to wholesale pricing, only to find that half the time they haven't left the requested information on the form.
It would save me a lot of time if I could see from the email that thus info was missing as I can just reply from there to ask for it.

Vince
Administrator

43057 Posts

Posted - 07/29/2025 :  02:52:44  
Hi Gemma
In that case I think this is just a notification email that someone has signed up and it's not really supposed to have the extra information on it.

Vince

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