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 Order Confirmation Emails
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pschneider
Advanced Member

USA
230 Posts

Posted - 08/11/2025 :  09:22:39  
We have an issue where order confirmation emails are being sent to spam. How do we stop this and have them sent directly to customers inbox?

Paul Schneider Jr

Vince
Administrator

43089 Posts

Posted - 08/11/2025 :  11:01:27  
Hi Paul
The issue of emails ending up in the SPAM mailbox would be down to the email client but it could also be that your domain may be on a blacklist so it's worth asking your host to check for you.

Vince

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