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 Stripe Payment issue
Author « Topic »  

jaapg@promanent.com
Advanced Member

Netherlands
379 Posts

Posted - 09/20/2025 :  03:08:03  
Yesterday we updated our website to version 7.8.7 (Classic ASP) and we experience an issue with Stripe.

At first no payment at all was possible. Then we checked our settings in ECT and changed from New SCA Ready to Take payment onsite. Now we can receive payments again and a neat Stripe block is shown on our cart page during checkout.

Two problems though:
1. Our site and my browser are in Dutch. The Stripe integration shows in English. I cannot find any setting on Stripe to change this. Nor can I find a setting for this in ECT.
2. Below the selection of the Payment provider there is an edit box where the client (again) needs to add his/her full name.

I would like to know how to change these.
And why can we not continu using the New SCA Ready option?

Greetings,
Jaap


jaapg@promanent.com
Promanent b.v.
www.promanent.com | www.vaarwinkel.nl

Vince
Administrator

43116 Posts

Posted - 09/22/2025 :  04:02:56  
Hi Jaap
quote:
At first no payment at all was possible.
It's a good point about the locale and I've added the changes to the updater so that the locale reflects the store country. But for the New SCA Ready method I've tried here with a Dutch country setting and it all seems fine. What error did you get or how do you mean that payment was not possible? Do you have a test site I can try?

Vince

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jaapg@promanent.com
Advanced Member

Netherlands
379 Posts

Posted - 09/24/2025 :  01:09:21  
Hi Vince,

We only have our live database so I cannot set the setting back again as this will mean clienst will also get this error and we loose sales. So I also did not have time to make a screengrab or look in to this more closely. Priority 1 was to get all working again.

The message was a browser generated error with no error number and a warning in yellow (Google Chrome). The messaged mentioned something about website configuration to be able to display more information. So switching from New SCA Ready to Take payment onsite managed to get it working again.

Is the new locale setting now part of the current 7.8.7 updater?

Greetings,
Jaap

jaapg@promanent.com
Promanent b.v.
www.promanent.com | www.vaarwinkel.nl

Vince
Administrator

43116 Posts

Posted - 09/25/2025 :  01:40:09  
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