Error after update 7.8.8

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rmj6969 Starting Member USA 14 Posts	Posted - 12/13/2025 : 11:21:42 Hello, Updated to 7.8.8 today and now I am getting the following error on the cart.asp page 500 GET /cart.asp \|222\|80040e37\|[Microsoft][ODBC_SQL_Server_Driver][SQL_Server]Invalid_object_name_'transittimes'. HTTP/2.0 Please, any help would be appreciated
dbdave ECT Moderator USA 10667 Posts	Posted - 12/13/2025 : 14:30:50 Hi, Invalid_object_name after updating, usually means you failed to run the updatestore.asp file to update the tables in the database, or all of the files were not successfully copied over. I would run the update process again. Thanks, David
rmj6969 Starting Member USA 14 Posts	Posted - 12/13/2025 : 16:05:17 Updated to the latest version 7.9, still getting the same error 500 GET /cart.asp \|222\|80040e37\|[Microsoft][ODBC_SQL_Server_Driver][SQL_Server]Invalid_object_name_'transittimes'. HTTP/2.0
dbdave ECT Moderator USA 10667 Posts	Posted - 12/14/2025 : 10:30:04 oK, I do see where "transittimes" is a new table that should be added to your database when you run the updatestore.asp script in your browser. Are you certain you have uploaded the updatestore.asp script from the new update package, to the server, then navigate to www.yoursite.com/updatestore.asp to update the database with new table(s)? Thanks, David
rmj6969 Starting Member USA 14 Posts	Posted - 12/14/2025 : 11:33:13 Yes, 3 times now
rmj6969 Starting Member USA 14 Posts	Posted - 12/14/2025 : 12:05:20 If someone could send me the table for 'transittimes' I could import it in
Vince Administrator 43320 Posts	Posted - 12/14/2025 : 14:35:30 Hi there Sorry about the problems but I think I've found the reason for this and there is a fix in the file... vsadmin/inc/uspsshipping.asp ...in the v7.8 updater now. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
rmj6969 Starting Member USA 14 Posts	Posted - 12/14/2025 : 14:55:02 I updated to 7.9, does that matter?
rmj6969 Starting Member USA 14 Posts	Posted - 12/14/2025 : 15:01:29 Ok, it's working, thanks for fixing that!
rmj6969 Starting Member USA 14 Posts	Posted - 12/22/2025 : 11:29:24 Ok, so your fix took care of that last issue, however now when I get an email for the order, the product that the cusomer bought is not showing/included in the email. Everything else seems to be there except that. Please advise, Thanks!
Vince Administrator 43320 Posts	Posted - 12/23/2025 : 00:33:37 I just tried a test here and the email seemed fine. Could I just check, is this the ECT Store email or the one you get from the payment processor? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
rmj6969 Starting Member USA 14 Posts	Posted - 12/23/2025 : 09:52:38 There is one from the store and one from the payment processor that goes to the customer, then an email goes to the store owner. The one to the store owner is not coming through and the only one I get to the customer is the payment processor, not the store receipt. There is an error in the cart when the cart comes back from the processor page, it says there was a problem, etc.
rmj6969 Starting Member USA 14 Posts	Posted - 12/24/2025 : 02:39:22 https://www.chilisfirepit.com/default.asp
Vince Administrator 43320 Posts	Posted - 12/26/2025 : 00:42:45 quote: There is an error in the cart when the cart comes back from the processor page, it says there was a problem, etc. I would imagine this is the root of the problem then. Can you let me know what payment processor you are using? Also, is there an error message? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
rmj6969 Starting Member USA 14 Posts	Posted - 12/26/2025 : 09:56:58 Sorry, there seemed to be an error ! If you need any help with your purchase, then please be sure to contact us. Continue Shopping
rmj6969 Starting Member USA 14 Posts	Posted - 12/26/2025 : 09:58:45 The processor is a custom one for Plug & Pay
Vince Administrator 43320 Posts	Posted - 12/27/2025 : 02:34:24 It sounds like the response from the payment processor isn't making it to the cart. Could you get in touch with whoever set up the customer payment processor for you? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
rmj6969 Starting Member USA 14 Posts	Posted - 12/27/2025 : 12:08:15 I don't think they are in business any longer, at least they are not in your list of MOD vendors anymore.
rmj6969 Starting Member USA 14 Posts	Posted - 12/27/2025 : 12:17:47 Where are your list of 3rd party vendors/programmers?
dbdave ECT Moderator USA 10667 Posts	Posted - 12/28/2025 : 13:59:21 Hi, that would be this page - https://www.ecommercetemplates.com/developers.asp Thanks, David
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