Hi everyone,

Over the past few weeks I’ve been working on a new survey system to help you collect feedback from your customers directly through your store, without needing any external tools.

You’ll be able to create and manage surveys directly in the admin (under the mailing list section) which can be sent to customers by email.

You can create as many surveys as you like, but only one survey can be active at a time. A survey must also contain at least one question before it can be activated.

You can create different types of questions:

Text (long-form responses)
Rating (which can go from 2 up to 10 stars)
Multiple Options (either radio buttons for single choice or checkboxes for multiple choice)

Once a survey is set as active, you can include the %surveylink% replacement field in your emails. This will automatically generate a secure, unique survey link for each recipient.

Survey links are secure and single-use, therefore trying to reuse a link will show an error message
Links expire automatically after 15 days (this can be adjusted to whatever time prefered)

You can preview any survey before sending it, so you can check exactly how it will look for your customers.

Survey results are available in the admin and can be viewed as:

Individual responses
Summary data, including:
most selected options
response distribution
number of responses
average rating (for rating questions)

You can modify any question after creation, but keep in mind that if responses already exist, changes may make previous answers harder to interpret.

All survey tools will be located in the admin under Mailing List -> See Surveys, where you can:

create surveys
add and manage questions
choose the active survey
preview surveys
review responses

This is something I’d really like your input on :)

Are there any survey features you would find useful to have? Any question types or behaviours you’d like to see added?

Mikey

This sounds great Mikey...
Back when I was a young man - here in the US they had Life Cereal commercials and I guess kids didn't like it, so they had a kid on there named "Mikey" and the tag line was "Mikey Likes It!"



However, I think the opposite is true here... Because "I like Mikey"
This sounds like a great feature and it may be that we just need to try it out and see how it's going and provide feedback.
Right now, I think you have covered quite a bit there and nothing is popping in my head at the moment.

Thanks,
David