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 Weight Based Shipping / UPS International
Author    Topic »  

mrbeanbag
Advanced Member

USA
132 Posts

Posted - 05/19/2026 :  19:11:48  
I am trying to use weight based shipping for all the USA, but then use either UPS or USPS for any place outside of the USA.

The weight based is working just fine for USA.... however, if anyone tried to place and order for the UK or other international addresses they get a state error.

In the admin, I seem to have a problem with how my zones are set or states?

If I try to edit and order from the admin, and I choose the shipping estimator, works fine for USA, but International I get select state...., there is no state to select, so i get and error and shipping is not computed. Invalid Origin for UPS and USPS

I updatde the store to 7.9.4 and added defaultshipstate="OH"
upspickuptype="01"
shiporiginstate="OH"
nonusastates=TRUE
to my includes, but still no fix

Vince, could you take a look at my admin login if I send you my login credentials and see if maybe I just have something not configured correctly.

Site is beanbag.com/wjsails.htm

Scott

Edited by - mrbeanbag on 05/19/2026 20:17:35

Vince
Administrator

43372 Posts

Posted - 05/19/2026 :  23:42:10  
Hi Scott
It seems you had the USA set to not load states and in that case it shouldn't force you to select a US State and I'll investigate that. But I've set it to load the states and can you check if that cures the problem?

Vince

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mrbeanbag
Advanced Member

USA
132 Posts

Posted - 05/20/2026 :  05:42:34  
Still have the problem. Unfortunately, the test you did was on an item that has free shipping, so your test did not see the problem.

If you try to edit and order and have it compute shipping internationally you get UPS Logo

UPS Shipping
Invalid Origin.

USPS Logo USPS Shipping
Please choose a shipping option


Tries this on the last order for paul gutteridge 7486 as he emailed saying he could not get shipping to work for England

Scott

Vince
Administrator

43372 Posts

Posted - 05/21/2026 :  02:17:07  
Hi Scott
Ok, I got it this time and UPS really did think your origin is invalid but there is a workaround. Can you try now and see if it is all ok?

Vince

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mrbeanbag
Advanced Member

USA
132 Posts

Posted - 05/21/2026 :  21:53:20  
Vince,

Thank you. Seems to be working for the customer now. Awesome.

However, it still is not working in the admin... when you say
view invoices,
then go to Edit invoice
then click the calculate button next to the shipping amount, a pop box opens, and here international shipping rates still same no origin state for UPS and I think USPS

Not a big deal. It was the customer side of things which you fixed, I was most concerned about.

This edit invoice part maybe just an update down the road sometime... not uragant in any means.



Scott
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