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 Quick Buy and View Details buttons not working
Author    Topic »  

tgorski
Ecommerce Template Expert

USA
942 Posts

Posted - 07/17/2026 :  06:20:49  
I setup the site and everything seems to be working except the "Quick Buy" and "View Details" button on the product page do nothing... they seem to be not linked at all.

Any insight as to why this would be happening?

Tim Gorski

dbdave
ECT Moderator

USA
10713 Posts

Posted - 07/17/2026 :  07:00:56  
Most often this is a situation where the ectcart.js file is not called on the page.
View source on the page and use "find" to see if you have ectcart.js called and if so click it to see if it loads and be sure it's not a 404 page...
I can check for it if you provide a link.

Thanks,
David

tgorski
Ecommerce Template Expert

USA
942 Posts

Posted - 07/17/2026 :  07:09:28  
Hi Dave:
The ectcart.js is in the head when I view source, and when I click on the link, it brings up the file.

Tim Gorski

dbdave
ECT Moderator

USA
10713 Posts

Posted - 07/17/2026 :  07:15:05  
ok, next question is, is it current. Did you update and not update that file?

Do this - Right click on the button and select "inspect" or hit F12 on your keyboard and view the console of your browser for errors when you click the button.

Thanks,
David

tgorski
Ecommerce Template Expert

USA
942 Posts

Posted - 07/17/2026 :  07:20:42  
I did do the update to 7.8.9

Tim Gorski

tgorski
Ecommerce Template Expert

USA
942 Posts

Posted - 07/17/2026 :  07:27:19  
I just noticed the path on the first line does not include the "pending" in the path! How can that be fixed?

Tim Gorski

tgorski
Ecommerce Template Expert

USA
942 Posts

Posted - 07/17/2026 :  07:29:27  
OKAY I GOT IT!! I moved the js folder to the root and it is working now.


Tim Gorski

dbdave
ECT Moderator

USA
10713 Posts

Posted - 07/17/2026 :  07:30:13  
Hi Tim, the date there is a clue - 2025-05-13
Perhaps edit/delete the post with all the code as it's not needed.
I think your file is outdated unless you are on an older version of the cart.
What version do you see in your admin?

It could also simply be that it's hard cached so try holding crtl while refreshing the page, or go to a different browser.

Thanks,
David

tgorski
Ecommerce Template Expert

USA
942 Posts

Posted - 07/17/2026 :  07:32:48  
See above

Thanks Dave!!

Tim Gorski

dbdave
ECT Moderator

USA
10713 Posts

Posted - 07/17/2026 :  08:19:10  

DLSS
ECT Moderator

Canada
3999 Posts

Posted - 07/17/2026 :  08:39:24  
Yes I agree. Tim please redact, or remove the code from your post from that file.

Mike Beebe
President,
DataLinks Software Solutions
www.dlss.ca

Rate Me Here

ASP and PHP mods - dlss.ca/products.asp
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tgorski
Ecommerce Template Expert

USA
942 Posts

Posted - 07/17/2026 :  09:20:38  
Gotcha Mike ... done.


Tim Gorski
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