Paypal Checkout failing ASP Server

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wrtoll Ecommerce Template Expert USA 781 Posts	Posted - 09/25/2026 : 10:23:52 Hi I am trying to setup paypal checkout as a payment provider When I hit paypal at checkout I get No access token returned ,and checkout fails I have put in client id,Merchant id and password in the required fields Please advise Warren
Vince Administrator 43568 Posts	Posted - 09/28/2026 : 11:57:11 Hi Warren Problems like this are normally because your server firewall is blocking the PayPal site. But I just tried a quick test on your site and it seemed ok now. Did you get it sorted? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
KevinRobson Advanced Member USA 266 Posts	Posted - 11/06/2026 : 06:52:38 We're having a similar issue. I contacted PayPal and they say everything is good on their end. Screen shots of the error messages are at: https://businessmasters.net/Screenshots/EcommerceError.jpg https://businessmasters.net/Screenshots/PayPal.jpg
Vince Administrator 43568 Posts	Posted - 11/06/2026 : 12:58:17 Hi Kevin This "Error in secure channel support" generally means you are on an out of date server. Can you go to the ECT Admin Dashboard and at the bottom, check what it says for Server Software under Debugging Info? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
KevinRobson Advanced Member USA 266 Posts	Posted - 11/14/2026 : 05:47:02 It was in fact a server problem. PayPal provided the following: * Enable TLS 1.2 or higher as the default for outgoing connections. * Update the server's trusted root certificates. * Confirm that the server's date and time are correct. * Ensure that outbound connections to api-m.paypal.com through port 443 are not blocked by a firewall.
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