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 shipping address not auto filling in orders
Author « Topic »  

charmarsh
Ecommerce Template Expert

USA
991 Posts

Posted - 09/29/2026 :  11:17:44  
I checked both includes and the correct parameter is there but not auto generating the shipping address in the orders admin.
website: theairbeddoctor.com

// Shipping / Tax Options
$autobillingtoshipping=TRUE;
$taxShipping=0;
$taxHandling=0;

dbdave
ECT Moderator

USA
10774 Posts

Posted - 09/29/2026 :  13:47:41  
Hi, this will not show until the order is submitted through the website - or you view an incomplete order in your admin. It will not be obvious to the customer this is happening, so have you tried a test order in your cart and then checked the admin?

Thanks,
David

charmarsh
Ecommerce Template Expert

USA
991 Posts

Posted - 09/29/2026 :  15:01:52  
Hi David,
I am looking at the orders in the admin and the orders only show Billing Details. No shipping details.

dbdave
ECT Moderator

USA
10774 Posts

Posted - 09/29/2026 :  15:49:33  
Hi, check your includes in the vsadmin folder to be 100% sure it has the line
$autobillingtoshipping=TRUE;
and has been uploaded to the server.
Check the date on the server to be sure the file was transferred.
I use this feature on my .asp site for may years.
If you are logged into an account on your website - log out and back in just to be safe.

Thanks,
David
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