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wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2017 :  09:55:45  
Hello
I am trying to move my server to the cloud Azure .
I am using IIS 10
I am getting two errors
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
When I try it locally on the Server itself I get
Classic ASP Not Installed .But I have ASP classic installed
Please advise.I cannot move it to the Azure until I am sure it works
My website is www.crystal-wizard.com IP is 52.165.225.1
Thanks
Warren


Sinbad
ECT Moderator

USA
65936 Posts

Posted - 10/05/2017 :  12:21:44  
Hi Warren, 500 error is a generic error to see the real error that is occurring can either you or the host disable friendly error messaging in the IIS then browse to the page and let us know the new error message. It could be as simple as the database needs to be connected.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2017 :  13:24:31  
An error occurred on the server when processing the URL. Please contact the system administrator.
If you are the system administrator please click here to find out more about this error.
I click on the here hyperlink and it takes me to this link
https://www.iis.net/learn/application-frameworks/running-classic-asp-applications-on-iis-7-and-iis-8

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2017 :  13:32:24  
How can I check if I connected to the database ?
I have Microsoft SQL Express 2014 installed

Sinbad
ECT Moderator

USA
65936 Posts

Posted - 10/05/2017 :  13:38:56  
Hi Warren if you can't get them to disable the generic error then can you try checking the server logs as that will show the full error that is occurring when you browse to the site. Check the log for 500 and let us know the error.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2017 :  17:07:38  
I am getting this error
Login failed for user 'sa'. Reason: Password did not match that for the login provided. [CLIENT: <named pipe>]
But I am using the same password for sa as for the password I have in the db_conn_open?

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2017 :  18:04:41  
I got the pages to load(it must have a db_open_error) error .However when I go to details of the products
[red]I get this
The website cannot display the page
HTTP 500
Most likely causes:
•The website is under maintenance.
•The website has a programming error.
What you can try:
Refresh the page.
Go back to the previous page.
More information
[/red]
I do not see anything in the logs?

dbdave
ECT Moderator

USA
9751 Posts

Posted - 10/05/2017 :  18:58:02  
Hi, that "500 error" is just a generic error and you need to unmask that to get to the real error.
With IIS10 you should be able to create a web.config file and upload to the site and when the error occurs, you will have more information on what the actual problem is.
More info here - https://www.iis.net/configreference/system.webserver/httperrors?showTreeNavigation=true



David
ECT Power User

dbdave
ECT Moderator

USA
9751 Posts

Posted - 10/05/2017 :  19:06:43  
open notepad on your windows computer and copy this into it

<?xml version="1.0" encoding="utf-8"?>
<configuration>
<system.webServer>
<httpErrors errorMode="Detailed" />
<asp scriptErrorSentToBrowser="true"/>
</system.webServer>
<system.web>
<customErrors mode="Off"/>
<compilation debug="true"/>
</system.web>
</configuration>


save that as web.config

upload to your website - make sure the filename looks like web.config
If you already have a web.config file on the server, rename it so you do not overwrite it. You will want to put it back after you find out what your real error is.

David
ECT Power User

wrtoll
Ecommerce Template Expert

USA
764 Posts

Pre-sales questions only
(More Details...)

Posted - 12/20/2021 :  18:41:36  
Thank you
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