export

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Thyme Starting Member United Kingdom 28 Posts Pre-sales questions only (More Details...)	Posted - 08/28/2018 : 05:29:02 If I want to export all the orders, customer details etc how do I go about it please?
Andy ECT Moderator 95440 Posts	Posted - 08/28/2018 : 05:58:50 Hi You can do that in the admin orders page, select a date range, then from the Please Select drop down menu choose Dump orders or Dump order details, and that will download a csv file. Andy Please feel free to review / rate our software
Thyme Starting Member United Kingdom 28 Posts Pre-sales questions only (More Details...)	Posted - 08/28/2018 : 06:29:25 Thanks, I can get the customer details from that by using dumporders, but there is no info on the product ordered. I was hoping to get those too, I tried dump details but end up with an error message - File not found Firefox can't find the file at http://www.thymegraphics.co.uk/vsadmin/dumporders.asp. Check the file name for capitalisation or other typing errors. Check to see if the file was moved, renamed or deleted.
Andy ECT Moderator 95440 Posts	Posted - 08/28/2018 : 06:57:41 It's odd you can get one file and not the other, have you tried in a different browser just in case that was the issue? Andy Please feel free to review / rate our software
Thyme Starting Member United Kingdom 28 Posts Pre-sales questions only (More Details...)	Posted - 08/28/2018 : 07:11:46 I was using firefox on a Mac, tried safari and got a file but it is only 250bytes and contains nothing more than An error occurred on the server when processing the URL. Please contact the system administrator. <p/> If you are the system administrator please click <a href="http://go.microsoft.com/fwlink/?LinkID=82731">here</a> to find out more about this error.
Thyme Starting Member United Kingdom 28 Posts Pre-sales questions only (More Details...)	Posted - 08/28/2018 : 07:16:56 And on a PC get the same first error message
Andy ECT Moderator 95440 Posts	Posted - 08/28/2018 : 08:33:51 I'm wondering if it's related to the last problem and the database table type. I'll see if I still have your details from that one. Andy Please feel free to review / rate our software
Thyme Starting Member United Kingdom 28 Posts Pre-sales questions only (More Details...)	Posted - 08/29/2018 : 10:20:54 Thank you
Andy ECT Moderator 95440 Posts	Posted - 08/30/2018 : 01:02:55 I can't see anything amiss there - does this happen on the main and test sites or just on one? Andy Please feel free to review / rate our software
Thyme Starting Member United Kingdom 28 Posts Pre-sales questions only (More Details...)	Posted - 08/30/2018 : 05:03:33 same problem with the test site.
Phil ECT Moderator United Kingdom 7740 Posts	Posted - 08/30/2018 : 05:06:42 Hi, If possible just as a test can you try downloading the order details as a csv without selecting a date range and see if that works for you? * Database Migrations and Conversions* * ASP to PHP Cart Conversions* *Contact Us* *Buy The PHP Capture Card Plugin* Rate Our Services/View Our Feedback
Thyme Starting Member United Kingdom 28 Posts Pre-sales questions only (More Details...)	Posted - 08/31/2018 : 04:36:15 That worked but gave me just the details of todays orders
Thyme Starting Member United Kingdom 28 Posts Pre-sales questions only (More Details...)	Posted - 08/31/2018 : 04:48:48 Sorted, once I did shorter periods of time I got the details I needed. Many thanks!
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