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pdraper
Advanced Member

New Zealand
160 Posts

Pre-sales questions only
(More Details...)

Posted - 10/13/2018 :  17:03:58  
Ok so before I go and start develop this, is there a way or has anyone already built a module for sub accounts off the primary?

I'm getting asked for this more and more so going to have to bite the bullet unfortunately.

Regards


Paul

Andy
ECT Moderator

95440 Posts

Posted - 10/13/2018 :  23:39:33  
Hi Paul

That is already available go to Store Admin > Change Password > New secondary login and you can set up the user / password / privileges there.

Andy

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pdraper
Advanced Member

New Zealand
160 Posts

Pre-sales questions only
(More Details...)

Posted - 10/14/2018 :  20:07:34  
Ah yes the admin pages. Im referring to the customer login. They want to have 1 primary account and then sub accounts as some of the companies have multiple purchasers or locations

Paul

Andy
ECT Moderator

95440 Posts

Posted - 10/14/2018 :  23:59:39  
Sorry, my misunderstanding - I haven't seen anyone ask for that before so I doubt there's anything ready made.

Andy

Please feel free to review / rate our software

pdraper
Advanced Member

New Zealand
160 Posts

Pre-sales questions only
(More Details...)

Posted - 10/15/2018 :  14:20:29  
Yeah I feared this. So here I go to create it then :-)

Paul

jaapg@promanent.com
Advanced Member

Netherlands
337 Posts

Posted - 09/27/2022 :  07:52:05  
The mentioned option Store Admin > Change Password > New secondary login is not available in my store.
Do I need to set this up?

Greetings,

Jaap

jaapg@promanent.com
Promanent b.v.
www.promanent.com | www.vaarwinkel.nl

dbdave
ECT Moderator

USA
9751 Posts

Posted - 09/27/2022 :  07:58:56  
quote:
The mentioned option Store Admin > Change Password > New secondary login is not available in my store.
Do I need to set this up?


No, it's already there and if you are not seeing it, then it means you are not logged in as the primary user, but rather a secondary user.
Just login to the primary account and it will show.

Thanks,
David

jaapg@promanent.com
Advanced Member

Netherlands
337 Posts

Posted - 09/28/2022 :  03:15:00  
Thanks for the reply.

I am logged in with what is supposed to be the primary account. Apperently not. In the database I see 3 accounts, how can I see which is the primary account?

jaapg@promanent.com
Promanent b.v.
www.promanent.com | www.vaarwinkel.nl

Vince
Administrator

41803 Posts

Posted - 09/28/2022 :  03:22:22  
Hi Jaap
The main login will be in the admin table and not the adminlogin table. If you need to reset the login details for it you can do that with this script...
https://www.ecommercetemplates.com/help/troubleshooting.asp#asp8

Vince

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jaapg@promanent.com
Advanced Member

Netherlands
337 Posts

Posted - 09/28/2022 :  03:32:37  
Hi Vince,

I see the same login in both tables and looking at the password hash both with the same password. Can it be this is not correct and the mail user should not exist in the adminlogin table?

Greetings,

Jaap


jaapg@promanent.com
Promanent b.v.
www.promanent.com | www.vaarwinkel.nl

Vince
Administrator

41803 Posts

Posted - 09/28/2022 :  09:14:51  
Hi Jaap
quote:
I see the same login in both tables
If you see the same login in both tables and have access to the database then delete the one in the "adminlogin" table. I think it's presence there is causing the secondary rather than the primary login to be used.

Vince

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jaapg@promanent.com
Advanced Member

Netherlands
337 Posts

Posted - 09/28/2022 :  23:10:59  
Hi Vince,

I removed the double entry and it al works now.
Thanks and greetings,

Jaap


jaapg@promanent.com
Promanent b.v.
www.promanent.com | www.vaarwinkel.nl
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