sub account logins

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pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 10/13/2018 : 17:03:58 Ok so before I go and start develop this, is there a way or has anyone already built a module for sub accounts off the primary? I'm getting asked for this more and more so going to have to bite the bullet unfortunately. Regards Paul
Andy ECT Moderator 95440 Posts	Posted - 10/13/2018 : 23:39:33 Hi Paul That is already available go to Store Admin > Change Password > New secondary login and you can set up the user / password / privileges there. Andy Please feel free to review / rate our software
pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 10/14/2018 : 20:07:34 Ah yes the admin pages. Im referring to the customer login. They want to have 1 primary account and then sub accounts as some of the companies have multiple purchasers or locations Paul
Andy ECT Moderator 95440 Posts	Posted - 10/14/2018 : 23:59:39 Sorry, my misunderstanding - I haven't seen anyone ask for that before so I doubt there's anything ready made. Andy Please feel free to review / rate our software
pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 10/15/2018 : 14:20:29 Yeah I feared this. So here I go to create it then :-) Paul
jaapg@promanent.com Advanced Member Netherlands 373 Posts Pre-sales questions only (More Details...)	Posted - 09/27/2022 : 07:52:05 The mentioned option Store Admin > Change Password > New secondary login is not available in my store. Do I need to set this up? Greetings, Jaap jaapg@promanent.com Promanent b.v. www.promanent.com \| www.vaarwinkel.nl
dbdave ECT Moderator USA 10266 Posts	Posted - 09/27/2022 : 07:58:56 quote: The mentioned option Store Admin > Change Password > New secondary login is not available in my store. Do I need to set this up? No, it's already there and if you are not seeing it, then it means you are not logged in as the primary user, but rather a secondary user. Just login to the primary account and it will show. Thanks, David
jaapg@promanent.com Advanced Member Netherlands 373 Posts Pre-sales questions only (More Details...)	Posted - 09/28/2022 : 03:15:00 Thanks for the reply. I am logged in with what is supposed to be the primary account. Apperently not. In the database I see 3 accounts, how can I see which is the primary account? jaapg@promanent.com Promanent b.v. www.promanent.com \| www.vaarwinkel.nl
Vince Administrator 42455 Posts	Posted - 09/28/2022 : 03:22:22 Hi Jaap The main login will be in the admin table and not the adminlogin table. If you need to reset the login details for it you can do that with this script... https://www.ecommercetemplates.com/help/troubleshooting.asp#asp8 Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
jaapg@promanent.com Advanced Member Netherlands 373 Posts Pre-sales questions only (More Details...)	Posted - 09/28/2022 : 03:32:37 Hi Vince, I see the same login in both tables and looking at the password hash both with the same password. Can it be this is not correct and the mail user should not exist in the adminlogin table? Greetings, Jaap jaapg@promanent.com Promanent b.v. www.promanent.com \| www.vaarwinkel.nl
Vince Administrator 42455 Posts	Posted - 09/28/2022 : 09:14:51 Hi Jaap quote: I see the same login in both tables If you see the same login in both tables and have access to the database then delete the one in the "adminlogin" table. I think it's presence there is causing the secondary rather than the primary login to be used. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
jaapg@promanent.com Advanced Member Netherlands 373 Posts Pre-sales questions only (More Details...)	Posted - 09/28/2022 : 23:10:59 Hi Vince, I removed the double entry and it al works now. Thanks and greetings, Jaap jaapg@promanent.com Promanent b.v. www.promanent.com \| www.vaarwinkel.nl
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