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matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/06/2018 :  11:53:21  
I have a customer that wants their order shipped to the leasing office because of theft of past mail. How do I add the ship to address to the existing order for them?

Craig Matheny
LazerMmodels.com

Andy
ECT Moderator

95440 Posts

Posted - 12/06/2018 :  12:37:43  
Hi Craig

Is it not possible to use the Edit Order function in the admin orders page?

Andy

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matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/06/2018 :  12:52:03  
So if someone has a bad address how do you fix that?


Craig Matheny
LazerMmodels.com

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 12/06/2018 :  14:08:16  
You can Edit the order in Admin Orders, change or add addresses as you need.

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/06/2018 :  16:24:44  
Mark can you tell me how I did not find a way to do that and Andy says it cant be done so please advise.

Craig Matheny
LazerMmodels.com

midvalleydrifter001
Ecommerce Template Expert

USA
912 Posts

Posted - 12/06/2018 :  17:38:58  
In your Admin section click on "View Orders"

Search the customers name

Under their name you will see a drop down...

Select "Edit Order Details"

Then click on their Name to open the order

Make the changes in the shipping section...

Scroll down to the bottom and click "Update"

Easy.... Peasy....

Patrick

Phil
ECT Moderator

United Kingdom
7619 Posts

Posted - 12/07/2018 :  04:07:13  
Craig,
Andy actually asked
quote:
Is it not possible to use the Edit Order function in the admin orders page?


He didn't say it wasn't possible



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matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/07/2018 :  08:02:28  
Phil you are 100% correct I was in a hurry and did not pay close enough attention thanks all.

Craig Matheny
LazerMmodels.com

matheny00
Ecommerce Template Expert

USA
633 Posts

Pre-sales questions only
(More Details...)

Posted - 12/07/2018 :  08:05:25  
Thank you all it works

Craig Matheny
LazerMmodels.com
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