admin page load very solw

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leejon Starting Member 25 Posts Pre-sales questions only (More Details...)	Posted - 06/11/2019 : 02:20:58 hi friends, My site front pages load fast, but admin pages load very slow, what could be the problem? Thanks. John Lee
Andy ECT Moderator 95440 Posts	Posted - 06/11/2019 : 02:31:56 Hi John Are you running the latest version of the store as there are often improvements added to the performance of the database and pages? I would update if you're not on the latest version. Andy Please feel free to review / rate our software
leejon Starting Member 25 Posts Pre-sales questions only (More Details...)	Posted - 06/11/2019 : 04:06:55 Hi Andy, I am using the latest 7.0.5 version, the admin section pages still load very much slow, but the site front pages are all ok. Thanks. John Lee
Andy ECT Moderator 95440 Posts	Posted - 06/11/2019 : 04:30:09 Is it all admin pages that are slow or just ones like categories and products? Now you've updated you can go to Store Admin > Admin Database Utility > Optimize Database. Andy Please feel free to review / rate our software
leejon Starting Member 25 Posts Pre-sales questions only (More Details...)	Posted - 06/11/2019 : 04:58:23 All admin pages, include the control panel login page. John
leejon Starting Member 25 Posts Pre-sales questions only (More Details...)	Posted - 06/11/2019 : 05:33:02 Andy, I didn't find "Store Admin > Admin Database Utility > Optimize Database" section on the Admin control panel, anything else I need to setup in advance? Thanks. John
Andy ECT Moderator 95440 Posts	Posted - 06/11/2019 : 05:56:52 If you go to the Store Admin link in the top menu, what choices are you given in the drop down? Andy Please feel free to review / rate our software
leejon Starting Member 25 Posts Pre-sales questions only (More Details...)	Posted - 06/12/2019 : 01:38:26 there is no drop down arrow at the right of "store admin", I think it is my PC problem. Thanks. John
Andy ECT Moderator 95440 Posts	Posted - 06/12/2019 : 01:49:05 I would upload the updater files again and if that doesn't help, send me an email with your control panel details. Andy Please feel free to review / rate our software
leejon Starting Member 25 Posts Pre-sales questions only (More Details...)	Posted - 06/12/2019 : 20:34:01 Andy, I have managed to Optimize Database from the store admin, but the admin pages are still loaded very slow, is there any other possibilities? Thanks. John
Andy ECT Moderator 95440 Posts	Posted - 06/12/2019 : 23:57:15 Would you like to send me on your control panel details and I'll try it out here? Andy Please feel free to review / rate our software
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