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 SagePay 3D secure v2
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quantum503
Advanced Member

United Kingdom
185 Posts

Pre-sales questions only
(More Details...)

Posted - 06/26/2019 :  07:14:31  
Hi
I've received a notification from SagePay that they will be updating their customer authentication process by the 'introduction of 2-factor authentication for online transactions processed in the EEA, via 3D Secure or 3D Secure v2'.
Does anyone know whether the current payment provider files will be compliant with this specification? I went to download the latest version and noticed that the last update was back in 2015.
Anybody else come across this?
Thanks
Eric Lewis

Andy
Administrator

95440 Posts

Posted - 06/26/2019 :  07:15:48  
Hi Eric

I believe that requirement comes into force in the middle of September and their testing platform isn't available quite yet.

Andy

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quantum503
Advanced Member

United Kingdom
185 Posts

Pre-sales questions only
(More Details...)

Posted - 06/26/2019 :  07:24:44  
Thanks Andy

Is that likely to be incorporated into an updater when its been checked out?

Eric

Andy
Administrator

95440 Posts

Posted - 06/26/2019 :  07:26:23  
It's not available for testing yet but as Sagepay is an option in the store admin I assume that would be the case, can't say for definite yet though.

Andy

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Steved
Ecommerce Template Expert

United Kingdom
731 Posts

Posted - 06/27/2019 :  02:16:30  
Just an update on this - I have received an email from Sagepay saying developers will be able to test the changes on the Sage Pay test server from 1st July.

Steve

quantum503
Advanced Member

United Kingdom
185 Posts

Pre-sales questions only
(More Details...)

Posted - 08/12/2019 :  03:24:04  
Hi Andy
I'm just wondering if there has been any progress on this.
Thanks
Eric Lewis

Phil
ECT Moderator

United Kingdom
6816 Posts

Posted - 08/12/2019 :  04:50:38  
Hi Eric,
I have a few clients using SagePay and they all have 3d secure in place already, so I'm assuming they're compliant.

3d secure is available as an option in the settings when you login to mysagepay - https://live.sagepay.com/mysagepay/login.msp

There's more information here - https://www.sagepay.co.uk/support/28/36/3d-secure-explained
and here - https://www.sagepay.co.uk/support/32/3d-secure
Please correct me if I'm wrong.



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Edited by - Phil on 08/12/2019 04:54:54

quantum503
Advanced Member

United Kingdom
185 Posts

Pre-sales questions only
(More Details...)

Posted - 08/12/2019 :  05:59:48  
Thanks Phil

I'll check it out.

Eric

quantum503
Advanced Member

United Kingdom
185 Posts

Pre-sales questions only
(More Details...)

Posted - 09/11/2019 :  03:42:15  
Hi Andy

I'm trying to get SagePay configured for my client who is on version 6.7.0. I'm starting in demo mode but I'm getting an error before I even get to the stage of entering card details. The SagePay error is 5080:Form transaction registration failed.

But I notice that the payment providers page for SagePay in 6.7.0 is different to later versions. Is that what is causing the problem? Is there an updated version I can try?

Thanks

Eric

Vince
Administrator

38038 Posts

Posted - 09/11/2019 :  04:53:18  
Hi Eric
There have been updates for SagePay so the first thing I would try is applying one of the latest updaters. Is that possible for this client?

Vince

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quantum503
Advanced Member

United Kingdom
185 Posts

Pre-sales questions only
(More Details...)

Posted - 09/11/2019 :  05:36:52  
Thanks Vince

OK, that makes sense. I'll try that.

Eric

quantum503
Advanced Member

United Kingdom
185 Posts

Pre-sales questions only
(More Details...)

Posted - 09/11/2019 :  06:17:10  
Hi Vince

I've updated to 7.0.1 but I get exactly the same error.

Eric Lewis

Phil
ECT Moderator

United Kingdom
6816 Posts

Posted - 09/13/2019 :  01:19:24  
Hi Eric,
Can you double check the vendor name and encryption password are correct as per the set up here? - https://www.ecommercetemplates.com/phphelp/ecommplus/sagepay.asp



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quantum503
Advanced Member

United Kingdom
185 Posts

Pre-sales questions only
(More Details...)

Posted - 09/13/2019 :  02:20:20  
Thanks Phil
The details are correct, but it seems that the client doesn't have a SagePay testing environment set up. I don't have access to their control panel and wasn't aware that it apparently has different settings for testing. I tried a 'live' transaction and that seems to have gone through OK.
Eric
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