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 Orderdetails showing wrong order totals
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jaapg@promanent.com
Advanced Member

Netherlands
373 Posts

Pre-sales questions only
(More Details...)

Posted - 07/05/2019 :  08:15:53  
Yesterday I applied the latest 7.1.2 update and since then the orderdetail page in de admin section shows numbers that are 100x times higher for the order total and 10 times higher for the shipping costs.
Grand total and individual product prices however are showing correctly.

Also payments etc are correct so I guess the error is only when displaying the order total and shipping total that has an error.

Greetings,

Jaap


jaapg@promanent.com
Promanent b.v.
www.promanent.com | www.vaarwinkel.nl

Vince
Administrator

42472 Posts

Posted - 07/05/2019 :  10:55:46  
Hi Jaap
There were some changes in the latest release allowing you to set the decimal separators for currency, where previously you had to use what was defined by the locale. Does your site use commas as a decimal separator? This may have something to do with it but I've checked here and it all seems to be ok. Can you check in the admin countries page for your country to make sure the separators are set properly and if that doesn't help, please send the site FTP login to my email and I'll investigate. (vince AT ecommercetemplates DOT com).

Vince

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jaapg@promanent.com
Advanced Member

Netherlands
373 Posts

Pre-sales questions only
(More Details...)

Posted - 07/05/2019 :  11:53:37  
Hi Vince,

Thanks for the reply. The settings per country seem to be correct.

For example:
[img]https://www.vaarwinkel.nl/images/temp/Dutch country settings.png[/img]
And:
[img]https://www.vaarwinkel.nl/images/temp/Belgian country settings.png[/img]

Also the 100x or 10x larger amounts for order total and shipping is completelt mixed independant of country.
See 3 samples:

[img]https://www.vaarwinkel.nl/images/temp/Dutch client with 100x order total and 100x shipping.png[/img]

[img]https://www.vaarwinkel.nl/images/temp/ordertotals Belgian client.png[/img]

[img]https://www.vaarwinkel.nl/images/temp/ordertotals dutch client.png[/img]

Please note that some times it is 100x and 10x , but also sometimes both 10x or both 100x.
I am puzzled. Can there be some old interfering settings in include.pas?

Greetings,

Jaap





jaapg@promanent.com
Promanent b.v.
www.promanent.com | www.vaarwinkel.nl

Vince
Administrator

42472 Posts

Posted - 07/05/2019 :  16:03:30  
Hi Jaap
I've found the problem and added the fix to the v7.1 updater. Can you try that and let me know how it goes? The fix is in the incorders.asp file.

Vince

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jaapg@promanent.com
Advanced Member

Netherlands
373 Posts

Pre-sales questions only
(More Details...)

Posted - 07/08/2019 :  12:23:10  
Hi Vince,

Many thanks. Uploaded the new incorders.asp and now all is showing correct.

Greetings,

Jaap


jaapg@promanent.com
Promanent b.v.
www.promanent.com | www.vaarwinkel.nl
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