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 New StripePayment - Thanks page 403 error
Author « Topic »  

timgreen
Advanced Member

108 Posts

Pre-sales questions only
(More Details...)

Posted - 08/22/2019 :  01:34:04  
Hi

I have just setup the new SCA-Ready Stripe Checkout and the payment went through fine.

When the payment completed I was returned to the thanks.php page correctly but the page showed a 403 error. The URL has this appended ?method=stripe&session_id=cs_live_XXXXXXXXXXX

Do you know what causes that? You can visit the thanks.php page without the query https://essentialbeautycare.co.uk/thanks.php

The shop is running 7.1.3

Not sure this is related but the Admin pages are looking for a file called ectadmincustom.css that is not available and I can't see it in the Updater files either.

Thanks
Tim

Phil
ECT Moderator

United Kingdom
7622 Posts

Posted - 08/22/2019 :  02:02:14  
I'm assuming you have completed steps 1-6 as described here - https://www.ecommercetemplates.com/help/ecommplus/stripe.asp so I'll let Vince deal with this part of your issue.


quote:
Not sure this is related but the Admin pages are looking for a file called ectadmincustom.css that is not available and I can't see it in the Updater files either.


No that's not related.
The file ectadmincustom.css doesn't come with the updater and has to be created. It's so you can add/apply custom css to the admin area which will not be overwritten when future updates are applied, so as a rule I just create the file but leave it blank so it doesn't get logged in the error files as missing.




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timgreen
Advanced Member

108 Posts

Pre-sales questions only
(More Details...)

Posted - 08/22/2019 :  02:14:47  
Thanks Phil

Yes 1-6 completed. I shall await Vince's answer.

And thanks for the note about CSS understood.

Tim

Vince
Administrator

42466 Posts

Posted - 08/22/2019 :  07:58:14  
Hi Tim
I would imagine this is some kind of security system that your host has in place. Could you ask them if that is the case, and if so could they make an exception for the thanks.php page?

Vince

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timgreen
Advanced Member

108 Posts

Pre-sales questions only
(More Details...)

Posted - 08/22/2019 :  09:02:43  
Thanks Vince, I shall check with them.

timgreen
Advanced Member

108 Posts

Pre-sales questions only
(More Details...)

Posted - 08/23/2019 :  00:45:11  
Hi Vince

Yes you were exactly right.

There were a couple of security rules being hit.

All working fine now. Thanks for the support.

Tim

Edited by - timgreen on 08/23/2019 02:14:40

Vince
Administrator

42466 Posts

Posted - 08/23/2019 :  02:13:20  
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