Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
 All Forums
 Technical
 PHP (Unix / Linux / Apache) versions
 Customer Entered Wrong Email Address - How to Fix?
Author « Topic »  

Aldebaran
Ecommerce Template Expert

USA
651 Posts

Posted - 10/11/2019 :  16:01:43  
Hi,
If a customer enters the wrong email address (and doesn't create a login) is there a way to correct this email address in the ECT store and then use the "resend email" feature?
Thanks!
Jill

Jill Olkoski
Small Business Website Design
Aldebaran Web Design, Seattle WA
AldebaranWebDesign.com

Marshall
Ecommerce Template Guru

USA
1874 Posts

Posted - 10/11/2019 :  18:44:51  
Go to View Orders and scroll down. Where it says "View Order Details" select "Edit Order Details" then click on the order that needs changed. After the changes, click on the Update button at the bottom. After you are done with that, go back to "View" the order and select the resend.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

1818charlie
ECT Moderator

United Kingdom
1180 Posts

Posted - 10/11/2019 :  18:52:46  
In version 7.1.4 there's now an edit order button at the very top centre of the order screen. Click on the Order ID and you will see it

Steve
Manchester, UK

Using ECT since 2004
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022 ecommercetemplates.com
This page was generated in 0.02 seconds. Snitz Forums 2000