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 PHP (Unix / Linux / Apache) versions
 Another update, another problem
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Electric Matthew
New Member

53 Posts

Pre-sales questions only
(More Details...)

Posted - 10/17/2019 :  13:01:55  
Hi,

I just upgraded from PHP v7.0.5 to PHP v7.0.7
My site has disappeared. (all pages are blank)

I can log into the database and everything looks fine says updated successful.
Just my website is missing/blank.

Thanks

Edited by - Electric Matthew on 10/17/2019 14:15:30

insight
ECT Moderator

USA
4476 Posts

Posted - 10/17/2019 :  14:49:31  
You have a PHP error, take a look in your log files (error_log) and see what it is then report back

Peter


Professional ecommerce web hosting services
Shared hosting Windows & Linux | Dedicated servers | Domains | SSL
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Electric Matthew
New Member

53 Posts

Pre-sales questions only
(More Details...)

Posted - 10/17/2019 :  15:56:24  
My error_log only goes up to 06-Jul-2015

I traced the problem to incfunctions.php

I replaced the file with the one from v7.0.5
seems to be working.

dbdave
ECT Moderator

USA
10277 Posts

Posted - 10/17/2019 :  21:10:14  
quote:
My error_log only goes up to 06-Jul-2015


I believe Peter was referring to the server logs from your hosting server.
Perhaps you though that he was referring to your admin control panel logs. That's somerthing totally different.

Your server logs should reveal the error message and help fix the issue.
Using the old incfunctions file may seem to be ok for now, but it's best to get that resolved so you can continue to install updates in the future.

David

Vince
Administrator

42466 Posts

Posted - 10/18/2019 :  03:11:24  
The changes from v7.0.5 to v7.0.7 don't seem to have caused a problem on any other site so it could just be the incfunctions.php file got corrupted somehow in the update. I really would just get a new copy and try again.

Vince

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