Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
 All Forums
 Technical
 PHP (Unix / Linux / Apache) versions
 Checkout Step 3: Change Address Bug, v7.1.7
Author « Topic »  

ITZAP
Ecommerce Template Guru

Australia
1010 Posts

Posted - 01/11/2020 :  19:13:54  
Hi Vince, here is an issue for you to look at concerning v7.1.7:

(1) Sign In and add a product to the Shopping Cart.
(2) Proceed through the checkout to final Step 3.
(3) Click "Customer Details" to reveal your Account Email, Billing and Shipping information.
(4) Now click the "Change" button. This returns you to Checkout Step 2 where you need to enter all your Account details from scratch.

(5) However, if you ignore that step and simply click any other page link (such as Categories), your Shopping Cart contents will then be Empty.

(6) Next add a product to the Shopping Cart (same item as before or something different) and Checkout.
(7) Now notice there are 2 products in your Shopping Cart. The item you added at Step (1) and also the item you added at Step (6).

A minor "dumb human" issue for sure. But perhaps you can figure how to prevent the cart contents from being emptied at Step (5) ?

Regards,

Gary

midvalleydrifter001
Ecommerce Template Expert

USA
914 Posts

Posted - 01/11/2020 :  19:31:21  
I just tried that while "Logged In" and got the same response.

Although if you try it "Without" being logged in it still has all the address info there.

Patrick

Vince
Administrator

42480 Posts

Posted - 01/13/2020 :  02:50:12  
Hi Gary and Patrick
I'm trying to reproduce this here but can't seem to do so. But one thing springs to mind, is there any change in the URL between the first and second time you go through checkout? For instance, do you swap between the HTTP and HTTPS or www and non-www forms of the URL?

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

ITZAP
Ecommerce Template Guru

Australia
1010 Posts

Posted - 01/13/2020 :  02:57:02  
Hi Vince, no change to URL.

Gary

Vince
Administrator

42480 Posts

Posted - 01/13/2020 :  03:03:19  

ITZAP
Ecommerce Template Guru

Australia
1010 Posts

Posted - 01/13/2020 :  03:43:55  
Sure Vince. Check your email.

Gary

Vince
Administrator

42480 Posts

Posted - 01/13/2020 :  06:58:29  
Hi Gary
Thanks for your help in solving this and it's fixed now and the fix has been added to the updater. I've updated your site with the new files...
incminicart.php
incminicss.php
...that were causing the problem.

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

ITZAP
Ecommerce Template Guru

Australia
1010 Posts

Posted - 01/13/2020 :  17:40:26  
Excellent ! Your efforts are very much appreciated Vince

Gary

midvalleydrifter001
Ecommerce Template Expert

USA
914 Posts

Posted - 01/13/2020 :  17:43:54  
You will also need the incfunctions file as it has been updated.

Vince
Administrator

42480 Posts

Posted - 01/13/2020 :  23:40:05  
Hi Patrick
There was a change in the incfunctions file but that is to do with extensionless URL's and doesn't have anything to do with this fix.

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022 ecommercetemplates.com
This page was generated in 0.03 seconds. Snitz Forums 2000