Hi all,

I had a customer contact me to let me know he was trying to leave a review on one of our products but couldn't.

He was getting an error message that said "You have reached your daily posting limit".

Now I'm not sure how many times he tried this but is there a setting somewhere to change this value?

Patrick

** UPDATE: I just tried leaving my own test review and got the same error message.

"I'm sorry but you have reached your daily posting limit."

I only tried this once. Feel free to try it yourself.

https://www (DOT) badmanbullets.com/OnlineStore/proddetail.php?prod=SliX-Shotshell-Checker-Sizer-Combo&review=true

PHP v7.1.8.001

Hi Patrick, here you go.

https://www.ecommercetemplates.com/phphelp/ecommplus/parameters.asp#reviewlimit

I am not 100% sure, but I don't think there is a limit unless you have that in your includes.
In any case, check for this $dailyratinglimit=10;

Thanks,
David

Hi David,

I don't have any limits set in my includes file.

Please check my Update in my original post.

Patrick

Hi Patrick
Can you have a look in the IP blocking admin page and see if your IP has ended up there. That would cause the "Daily Limit" message too.

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

Hi Patrick

I have just tried a review on that link and I am also getting the same. Hopefully the issue is sorted soon!

Steve
Bolton, Lancashire, UK

Using ECT since 2004

Hi Vince,

I've tried this on different computers with different IP addresses and still get the same error message.

No IP blocking is detected.

Steve from the UK tried it and got the same error.

Patrick

As a side note: I was able to leave a product review from the Admin side with no problems.

Hi Patrick
Can you send the site FTP login to my email (vince AT ecommercetemplates DOT com) and I'll take a look.

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

Hey Vince,

Email sent.

Thanks for looking at this.

Patrick

Hi Patrick
Sorry about the problems there but it's fixed now on your site and I'll add the fix to the updater today.

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

Thanks Vince,

It works again. Yippee

Really appreciate the amazing customer service here at ECT. The BEST ever!!

Patrick