Victa
Starting Member
USA
20 Posts Pre-sales questions only (More Details...)
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 Posted - 02/14/2020 : 05:29:27
Hello,
After installing the latest updater and making some changes to the CSS stylesheet, I have noticed a change to my CSS Accordion Menu that I cannot explain. Whereas, before my subcategories appeared with >> before the name of the subcategory (and >> >> before the name of any third tier categories), I now see a t' where the >> previously appeared. In my attempts to resolve the issue, I have double-checked my CSS stylesheet edits, but I do not see where the >> get picked up by the Accordion menu and I'm not sure that the problem is actually with the stylesheet. Any help or suggestions would be appreciated. Thanks, Victa
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Vince
Administrator
42469 Posts |
Posted - 02/14/2020 : 06:46:35
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Victa
Starting Member
USA
20 Posts Pre-sales questions only (More Details...)
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Posted - 02/14/2020 : 07:20:53
Here it is.
http://www.oldtimecoins.com/
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1818charlie
ECT Moderator
United Kingdom
1180 Posts |
Posted - 02/14/2020 : 08:59:16
Hi Victa
I've visited the link and the left hand menus are showing double >> to the left of the menu, looks normal to me.
Have you tried a hot browser refresh Ctrl F5 to see if that clears the issue?
UPDATE: I get the same in all browsers and on mobile & tablet.
Steve
Bolton, Lancashire, UK
Using ECT since 2004
Edited by - 1818charlie on 02/14/2020 09:04:32
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midvalleydrifter001
Ecommerce Template Expert
USA
912 Posts |
Posted - 02/14/2020 : 09:01:54
I tried it and it shows the >> and >>> category arrows fine on my end.
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Victa
Starting Member
USA
20 Posts Pre-sales questions only (More Details...)
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Posted - 02/14/2020 : 10:15:38
There's an intermittent aspect to the t' menu display. I've noticed that when I first land on the Home page the >> display properly, but once you start navigating through the menu then >> becomes t'. This is best illustrated by selecting Site Navigation, then Search List from menu.
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1818charlie
ECT Moderator
United Kingdom
1180 Posts |
Posted - 02/14/2020 : 10:21:16
Hi Victa
The search list shows the sitemap and at the start of each category line there are two >> showing, looks normal.
FYI the browsers I've checked it in are FF, Chrome, Edge, Waterfox & Opera as well as Android mobile & tablet. Those browsers are the latest versions.
Also, running that page through the W3 validator it states that 'The character encoding was not declared' & is falling back to Windows 1252
I would also consider a SSL certificate & ideally you need to run the W3 HTML checker. I'm seeing a lot of errors & warnings just on the home page
Steve
Bolton, Lancashire, UK
Using ECT since 2004
Edited by - 1818charlie on 02/14/2020 10:29:53
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Victa
Starting Member
USA
20 Posts Pre-sales questions only (More Details...)
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Posted - 02/14/2020 : 10:31:00
Thanks Steve. I'm using the most current version of Firefox (though I did update it recently). I tried the hot browser refresh Ctrl F5 you suggested, but I soon as I start navigating the submenus the problem returns. This one has me mystified.
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insight
ECT Moderator
USA
4476 Posts |
Posted - 02/14/2020 : 10:58:30
I am also not seeing this behavior in your menu (macOS Catalina/Safari latest and also Firefox). In addition to the good points Steve makes, you also have a problem with this code: <!-- Start of Active User Code --><script language="javascript" src="http://fastonline.piksites.com/usersonline.php?page=1233TaSsqxcv"></script><!-- End of Active User Code --> on your home page. I guess whoever that company was, they are out of business so we try, and then fail, to reach that script. That action blocks the rest of the page load though, so the body of the page is only fetched after a 60 second hold up. You should remove that code. Peter  Professional ecommerce web hosting services Shared hosting Windows & Linux | Dedicated servers | Domains | SSL Ecommerce Templates specialists since 2003 https://servelink.com |
1818charlie
ECT Moderator
United Kingdom
1180 Posts |
Posted - 02/14/2020 : 12:25:04
Hi again
On your web pages there is no DOCTYPE declaration, which looks like this,
<!DOCTYPE html>
ALL web pages should always start with the DOCTYPE; it's the very first thing to appear in a web page & comes before the opening <html> tag.
Bear in mind that the DOCTYPE declaration is not an HTML tag but is there to instruct web browsers about which version of HTML the page is written in.
Also, there is no <meta charset="utf-8"> & this is required so as to specify the character encoding for a HTML document.
I'd start off correcting those errors & work down the pages to correct all other errors.
Down the lower left side is a link to your eBay listings which in my opinion is a bad thing to have on a website that is already capable of ecommerce transactions. When clicking that link the link that it goes to is dead. It also opens in the same window which is taking people away from your site, again not a good thing to be doing.
Steve
Bolton, Lancashire, UK
Using ECT since 2004
Edited by - 1818charlie on 02/14/2020 17:35:10
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1818charlie
ECT Moderator
United Kingdom
1180 Posts |
Posted - 02/14/2020 : 17:38:32
Hi Victa
Is the website a live site? If so, I'd correct the two links at the top right -
Home, which is linked to default_new.asp which is returning a 404 error
and
Email, which is linking to info [at] ecommercetemplates dot com.
Ideally it's best to not have email addresses on websites so as to reduce spam.
Use a form instead for customers to send you email.
Steve
Bolton, Lancashire, UK
Using ECT since 2004
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Phil
ECT Moderator
United Kingdom
7622 Posts |
Posted - 02/15/2020 : 02:16:37
Hi Victa, I'm seeing the t' instead of > and t' t' instead of >> Take note of Steve's recommendations by adding a doctype declaration and a charset, to be honest looking through the code there's a few issues that need sorting out. Try adding this line to your vsadmin/includes.asp menuraquo=">" or as a test try adding a different character menuraquo="-" 
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Edited by - Phil on 02/15/2020 02:18:04
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Victa
Starting Member
USA
20 Posts Pre-sales questions only (More Details...)
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Posted - 02/15/2020 : 05:53:27
Hi Phil,
The addition of menuraquo=">>" to the includes file did the trick. I will work through the other suggestions that you and Steve came up with to address some of the other issues. Since I'm in the process of revamping the site, this discussion has been both timely and informative. Many thanks, Victa
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Category structure