UPS Tracking Page

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C4009 Ecommerce Template Expert USA 612 Posts Pre-sales questions only (More Details...)	Posted - 10/14/2020 : 12:25:02 We recently started shipping by UPS and our tracking page does not seem to work. It has always worked for FedEx and USPS however when you click on the link on the tracking page you get a tracking page for UPS that says: The tracking system returned the following error : Invalid Authentication Information. Looking for a resolution. Thank you. Charles Goldberg SleepRestfully.com
Vince Administrator 42466 Posts	Posted - 10/15/2020 : 03:25:37 Hi Charles Have you set up your site for shipping with UPS? That is, do you correctly get shipping rates from the UPS server? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
C4009 Ecommerce Template Expert USA 612 Posts Pre-sales questions only (More Details...)	Posted - 10/15/2020 : 06:33:22 No, we are not interested in getting rate from UPS. All we want is tracking like we have for UPSP and FedEx.
Vince Administrator 42466 Posts	Posted - 10/15/2020 : 07:27:51 Hi Charles The tracking page does assume that you have registered with UPS. Would it be possible to go through the registration process for UPS even if you don't want to rate packages? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
C4009 Ecommerce Template Expert USA 612 Posts Pre-sales questions only (More Details...)	Posted - 10/15/2020 : 08:41:52 Thank you. Got it working.
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