 Posted - 11/05/2020 : 16:50:33
Ok, I am in real trouble here to find a working solution. I have been working on this for a week and still have no solution. To recap I have 3 different Ecommercetemplates installations that have been running the AIM integration for years and then suddenly last Thursday all 3 started reporting the same error when customers tried to check out "Error, couldn't connect to https://api.authorize.net/xml/v1/request.api (-2147012894).
The operation timed out" Endless hours on hold with Authorize.net did not result in being able to actually speak with a live person, so I went the chat route. Pretty worthless other then I did manage to get an answer that they still support AIM integration. They ran several internal tests on all my customers and said all is fine. No help there. So I went ahead and reset 1 of my customers to the SIM Use Accept Hosted Integration Method". Following the ECT instructions. This resulted in another failure (and yes I did upgrade to the latest release - did get new transaction Key and Sig Key retracked my steps 3 times). The result is that when ECT goes to run the transaction it seems to run but comes back to the same screen with a blank -. No error no way to debug, nothing. OK that did not work so I tried the SIM Integration Method (Depricated) and the Authorize.net input form Screen pops up but it does not process the transaction. Yikes. Looks terrible anyways so I would like to get AIM actually working again or anything working so I can get this behind me. Getting desperate...I guess the big question is "Has ECT stopped supporting the AIM integration to Authorize.net? Authorize.net Says nothing changed on their side, but it must have as my 3 different sites are running 3 different ECT version levels with the one I am testing with running the current version. Not sure where to go from here. Any help would be appreciated.
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Authorize.net AIM and SIM end of life