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bdham
Advanced Member

USA
308 Posts

Pre-sales questions only
(More Details...)

Posted - 12/03/2020 :  05:29:55  
Does anyone know if eCom Webstore is still in business? I am using their plugin for Shipstaion (php) and started getting errors yesterday pertaining to their plugin. I sent them a message yesterday but have not heard back yet.

Shipstation still working well for other channels, but not our website.

Thanks,
Brad

bdham
Advanced Member

USA
308 Posts

Pre-sales questions only
(More Details...)

Posted - 12/03/2020 :  05:31:37  
Ha! Just after posting this message, I received a response from Dean this morning.

Sorry for the inconvenience!
Brad

bdham
Advanced Member

USA
308 Posts

Pre-sales questions only
(More Details...)

Posted - 12/03/2020 :  05:57:11  
To notate the solution, here was the error and the fix.

Error:
The actual length is greater than the MaxLength value.

Fix:
I had a product options box set to max length. Set it to below 100 characters. Dean suggested moving the text in the order to another private status field, then reconnect Shipstation.

insight
ECT Moderator

USA
4476 Posts

Posted - 12/03/2020 :  09:02:15  
Ship Station support is now included in the ECT core code, no mods required, see here: https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=113332

Peter


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