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benny429
Advanced Member

USA
233 Posts

Pre-sales questions only
(More Details...)

Posted - 01/07/2021 :  16:46:28  
Is there a way to see deleted orders from December?

I think I deleted and order (rec'd a money order today, but don't know why) but I don't see anything when I click on "deleted orders"

dbdave
ECT Moderator

USA
9023 Posts

Posted - 01/07/2021 :  19:43:01  
When you place an order in deleted status, there will be a "purge" button that shows. Clicking the purge button will permanently remove the order.
Perhaps you, or someone, clicked that button.
What we do, is we have created an "Awaiting Payment" status and orders that we are waiting for payment, we move the orders there, until payment is received.

Thanks,
David
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