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 Contact Form Not Working
Author « Topic »  

Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/07/2021 :  23:13:44  
Contact Form on my website is not working - https://sellcad.com.au/contact.asp. We use MS Office to send emails. I am not sure what the SMTP settings for this would be. At this time, nothing happens even after we submit button.

Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377

Vince
Administrator

42455 Posts

Posted - 04/08/2021 :  00:10:29  
Hi Steve
You are trying to load the JQuery on HTTP and it is being blocked. At the moment you have...
http://ajax.googleapis.com/ajax/libs/jquery/1.8.2/jquery.min.js
...and you should change that to...
https://ajax.googleapis.com/ajax/libs/jquery/1.8.2/jquery.min.js

I would imagine that the contact form depends on JQuery and once that loads, everything should fall into place.

Vince

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Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/08/2021 :  02:30:56  
Hi Vince

I did that but still the submit button does not work.

I created this page with form long time back (6-7 years) and it used to work. I am unable to recollect where I got this form template from?

So, I do unable to recreate the page.

You think Settings in Admin such as CDONTS matter?

Regards



Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377

Vince
Administrator

42455 Posts

Posted - 04/09/2021 :  03:58:28  
Hi Steve
The problem now seems to be that the form elements don't seem to be in an enclosing <form> tag. It really does seem to be the setup of the form. But there are lots of free contact form type scripts available so would the idea but to just use a new one?

Vince

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Steve@envisionit.com.au
Advanced Member

Australia
250 Posts

Pre-sales questions only
(More Details...)

Posted - 04/11/2021 :  22:17:08  
Thanks Vince. The form is working now but not sending emails.

Steve Bungay
Envision IT Pty Ltd
Suite 4, Level 2, 255 Blackburn Road
MOUNT WAVERLEY VIC 3149
Tel: +61 3 9886 7240
Fax: + 61 3 9886 7377

Vince
Administrator

42455 Posts

Posted - 04/12/2021 :  01:23:21  
Hi Steve
This will probably be down to the configuration settings for your contact form. One way to find these is to look what you have in your ECT admin Main Settings page and use the same settings for your contact form.

Vince

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