Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
 All Forums
 Technical
 WordPress for Ecommerce Templates
 Issue with long description on products
Author « Topic »  

TequilaMockingbird
Ecommerce Template Expert

USA
529 Posts

Pre-sales questions only
(More Details...)

Posted - 06/26/2021 :  14:28:36  
Transitioning my site to Wordpress from the ASP site currently running. I've customized the design, imported the database, and brought in my product images. However, when clicking on a product in the product list, it only shows the short description, not the long description. How do I make the long descriptions show?

Edited by - TequilaMockingbird on 06/26/2021 16:24:41

Vince
Administrator

42425 Posts

Posted - 06/28/2021 :  03:02:01  
Hi there
So this is on the product detail page, no? If you go to the...
WP Admin -> Appearance =? Customize -> ECT Theme Options
...do you have "Use default product layouts" set? Or do you have the "Use Custom layouts set in the includes.php file"? If the former, which detail page layout are you using?

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

TequilaMockingbird
Ecommerce Template Expert

USA
529 Posts

Pre-sales questions only
(More Details...)

Posted - 06/28/2021 :  06:09:44  
Hello Vince,

Actually I've tried all of the above. I started with the default product layout, and tried all three detail page layouts, 1, 2, and 3. None of them showed the long description. Then I tried the custom layout set selection. Again, tried all three detail page layouts. I have NOT tried making any changes on the includes.php file, except to add the "Details" button on the Product page layout, as I saw suggested somewhere on this forum. Only difference I see is in alignment, and maybe some of the fonts. None of these bring up the long description, which for the products I'm selling is vital. I don't want people buying the product without reading the details.

Cher

TequilaMockingbird
Ecommerce Template Expert

USA
529 Posts

Pre-sales questions only
(More Details...)

Posted - 06/30/2021 :  07:49:06  
Whatever you did, Vince, it's working now. Thanks!

Vince
Administrator

42425 Posts

Posted - 07/01/2021 :  01:29:24  
Hi TequilaMockingbird
It was a wee glitch in the code and the fix is in the updater now.

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

TequilaMockingbird
Ecommerce Template Expert

USA
529 Posts

Pre-sales questions only
(More Details...)

Posted - 07/01/2021 :  06:33:27  
Ahhhh, yes. Aren't all these issues caused by "wee glitches" in code!
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022 ecommercetemplates.com
This page was generated in 0.02 seconds. Snitz Forums 2000