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 Shipping Estimator Error: ectaddclass is not
Author « Topic »  

OrientalOutpost
Advanced Member

China
302 Posts

Pre-sales questions only
(More Details...)

Posted - 01/09/2022 :  10:17:41  
I am using a standard weight-based shipping scheme (not querying USPS etc) with 7.4.6

On the first cart.php page, I found that most countries update the shipping estimator fine. However, for those with states/provinces enabled (USA and Canada) the shipping estimator chokes on a javascript error:

Uncaught ReferenceError: ectaddclass is not defined
at setestimatorwarn
at updateestimator
at HTMLSelectElement.onchange

For the user, the country changes, but the shipping estimate amount remains the same.

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Vince
Administrator

42460 Posts

Posted - 01/10/2022 :  02:43:15  
Hi OrientalOutpost
That function is defined in the ectcart.js file so can you make sure that has been updated properly and is referenced in the cart.php page.

Vince

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OrientalOutpost
Advanced Member

China
302 Posts

Pre-sales questions only
(More Details...)

Posted - 01/10/2022 :  11:01:33  
That didn't make a change - checking to see if I have any other conflicting code.

There is something different about the way that the USA and Canada are handled in ECT...

I have states (counties) enabled for Great Britain and the shipping estimator works nicely (and no county selection required). Just USA and Canada require state selection, but for New York or California, I charge the same flat rate, so this is unneeded for me.

Is there a setting in includes.php or admin panel to get rid of the state selection for the shipping estimate for Canada and USA?



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Vince
Administrator

42460 Posts

Posted - 01/10/2022 :  13:44:52  
I just checked your website and really, the ectcart.js file seems to be missing from the cart.php page as I mentioned. Without that the ectaddclass function will be missing as it is defined in that file.

Vince

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OrientalOutpost
Advanced Member

China
302 Posts

Pre-sales questions only
(More Details...)

Posted - 01/10/2022 :  18:45:54  
Looks like that is supposed to be added via incectstyle.php
Is that file supposed " include 'vsadmin/inc/incectstyle.php' " in cart.php ?
I guess I did not get the memo.

I got it to work now. Thanks!!!

Still wondering if there is a way to skip the state selection and "Update Shipping Estimator" button since there is no difference for my customers from US State to State or CA Province to Province. I like the way it works with other countries.


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Vince
Administrator

42460 Posts

Posted - 01/11/2022 :  00:51:04  
quote:
Looks like that is supposed to be added via incectstyle.php
Is that file supposed " include 'vsadmin/inc/incectstyle.php' " in cart.php ?
No, you don't have to use incectstyle.php and it's not a good idea probably on your store which is heavily customized and doesn't use the standard ECT styles. To just add the ectcart.js file manually there are more details here...

https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107040

quote:
Still wondering if there is a way to skip the state selection and "Update Shipping Estimator" button since there is no difference for my customers from US State to State or CA Province to Province. I like the way it works with other countries.
If you go to the ECT Admin -> Postal Zones then it looks like you have the states split into different postal zones. If you click on the link where it says...
quote:
Your admin settings are set to split your States into separate zones. To treat your States as one shipping zone please click here.
...then you will just have one zone for the whole of the USA or Canada so won't need to choose the state. You will however need to make sure that your country rules for the USA and Canada are the same as each US state or Canadian Province.

Vince

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OrientalOutpost
Advanced Member

China
302 Posts

Pre-sales questions only
(More Details...)

Posted - 01/11/2022 :  11:06:45  
Thanks, much appreciated.

I could not get rid of the "Update Shipping Estimator" button even after following your info... But, I added updateestimator('',false); inside function revealestimatorgo() so now it updates as soon as somebody select a state. At least it reduces the steps by one for the customer.



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