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 Database Connect Error (2054)
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TastelessApple
Advanced Member

USA
470 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2022 :  08:11:15  
I have set up many ECT stores. However not super recently, more updating.

I'm attempting to set up a new store. I created the database, assigned a user, and put all the info into db_conn_open.php.

I have triple-checked all the information and I still get an error!!!!

"Database Connect Error (2054) The server requested authentication method unknown to the client..."

Could this be a php version issue? Any other ideas as to what the problem could be?

Thanks, Josiah

Vince
Administrator

41216 Posts

Posted - 01/14/2022 :  12:12:53  
Hi Josiah
Have you asked your host to look into this? They are in a better position to troubleshoot problems like this, but if they can't help then let us know.

Vince

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TastelessApple
Advanced Member

USA
470 Posts

Pre-sales questions only
(More Details...)

Posted - 01/14/2022 :  22:39:18  
Thank you Vince.

All I can figure is the database user password was too simple. I changed the php version and everything worked. I changed it back and is stopped working for that user...

Working now... Thanks
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