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 Send to mail list problem
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Marshall
Ecommerce Template Guru

USA
1769 Posts

Posted - 01/12/2022 :  06:46:34  
PHP 7.4.6

While sending to the entire mailing list, got several notices that said "Could not send to such and such email, message body empty." The emails were created using the built in HTML editor Froala.

Tried sending test messages to the admin list, both HTML and plain text, and nothing was received. I have no idea what is wrong.

Also, unable to clear sent list.

UPDATE
Apparently the problem is using the Froala editor. It works when just using HTML in the dropdown option. However, it is not adding the opt-out link.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Edited by - Marshall on 01/13/2022 06:21:59

Vince
Administrator

41216 Posts

Posted - 01/13/2022 :  11:24:08  
Hi Marshall
I know it's a bit of a pain, but while I investigate this could you copy the source from the froala editor and then send it as HTML without Froala for now. I'll see if I can figure out what is going wrong with Froala tomorrow.

Vince

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Marshall
Ecommerce Template Guru

USA
1769 Posts

Posted - 01/13/2022 :  13:11:22  
I have already done that. My other concern is the lack of the opt-out link regardless which way I do the HTML. It also does not show when I send it as plain text..

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Edited by - Marshall on 01/13/2022 17:25:01

Vince
Administrator

41216 Posts

Posted - 01/14/2022 :  15:27:16  
Hi Marshall
I believe I've sorted the opt-out link problem and I've added the fix to the updater, the file is...
vsadmin/inc/incmailinglist.php
Can you please let me know if this fixes the opt out link problem and the Froala problem.

Vince

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Marshall
Ecommerce Template Guru

USA
1769 Posts

Posted - 01/14/2022 :  16:21:59  
Will do. Give me a day or so.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

Marshall
Ecommerce Template Guru

USA
1769 Posts

Posted - 01/15/2022 :  06:01:34  
Vince, I updated the incmaillist.php file and here are the results.

Sending as either plain text or using the simple HTML editor, I got the popup asking "Does this comply..." and they both came through with the opt-out link and no warnings.

Using the Froala editor, I DID NOT get the popup nor did I get the warning I mentioned in the original post about "Could not send to email address, message body is empty." HOWEVER, while the opt-out link was included, there was no message body, just the opt-out link.

Personally, I do not care about the Froala editor for this purpose as the plain HTML editor works for me, but I suspect someone else might. Regardless, thank you for the fix.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
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