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 General
 Suggestions - NOT QUESTIONS
 formatting %reviewlinks% links
Author « Topic »  

kmkelso
Starting Member

USA
48 Posts

Posted - 04/14/2022 :  11:21:33  
Currently when customers receive the thanks page after a purchase, with customer reviews turned on, they see a rather unsightly page that looks like this:



Would like to have the URL shown as the Product Name link. Any way to do this?

Steved
Ecommerce Template Guru

United Kingdom
1022 Posts

Pre-sales questions only
(More Details...)

Posted - 04/14/2022 :  23:50:13  
I think this is a good idea as when a review request email is sent, it would be much more useful/helpful for the customer to see the product name, with the link taking them to review.

This way it will be clear what they are being asked to review.

Steve

Vince
Administrator

42428 Posts

Posted - 06/16/2022 :  05:04:46  
This is done now and will be in the next updater. The output will be of the form...

Click to review: Flatbed scanner
Click to review: Inkjet Printer

The text can be changed in the usual way by adding the parameter xxClkRep / $xxClkRep to the includes.php

Vince

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Steved
Ecommerce Template Guru

United Kingdom
1022 Posts

Pre-sales questions only
(More Details...)

Posted - 06/16/2022 :  07:07:02  
Thanks Vince, that will be a lot clearer for customers.

Steve

midvalleydrifter001
Ecommerce Template Expert

USA
912 Posts

Posted - 06/18/2022 :  20:02:28  
Hi Vince,

I downloaded the latest 7.5.0 file and updated but it still shows the URL for the product review.

There is no Product Name with "Click to Review"

Do we need to change something in the Admin Email Messages? Currently we have %reviewlinks%

Did I miss something?

Patrick


Edited by - midvalleydrifter001 on 06/22/2022 08:10:45

Vince
Administrator

42428 Posts

Posted - 06/20/2022 :  03:12:19  
Hi Patrick
The issue here seems to be that the state is blank. I'm giving this a bit of thought as it's not so obvious in this case what to change the blank state name to, or how to present that. But I'll get it sorted soon.

Vince

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Steved
Ecommerce Template Guru

United Kingdom
1022 Posts

Pre-sales questions only
(More Details...)

Posted - 06/27/2022 :  03:07:25  
Hi Vince,

Did you come up with a resolution/workaround for this yet as I've just updated and see the review link is simply blank?

Thanks,

Steve

Vince
Administrator

42428 Posts

Posted - 06/27/2022 :  07:42:19  
Hi Steve
Did you also update the languagefile_en.php that came with the updater as that has the text that will appear in the review link.

Vince

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Steved
Ecommerce Template Guru

United Kingdom
1022 Posts

Pre-sales questions only
(More Details...)

Posted - 06/27/2022 :  08:26:31  
Hi Vince,

Actually, the link is there but still formatted as a link (and yes I updated all files)

However, I realise now that I use the following code in my update order status email which probably has a bearing on what's going on:

{%statusid10% {%statusinfo%}

Thank you very much for ordering from us, and I hope you are happy with your purchase.

As a small business we rely on recommendation from our customers, and I was hoping that if you had time you might be able to review your purchase?

You can complete your review here:

{%reviewlinks%}

Kind regards,

Steve
Customer services

}



Presumeably the {%reviewlinks%} is the issue. Can I use something else here to simply generate the product name (linked)?

Thanks,

Steve

Edited by - Steved on 06/27/2022 08:27:44

Vince
Administrator

42428 Posts

Posted - 06/27/2022 :  08:50:44  
Hi Steve
Ok, I see what you mean and this is because this is the review link in the order status email and that wasn't changed. I've done this now though and there is a new updater coming out today or tomorrow and I'll get the changes into that.

Vince

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Steved
Ecommerce Template Guru

United Kingdom
1022 Posts

Pre-sales questions only
(More Details...)

Posted - 06/27/2022 :  10:00:54  
Thank you Vince. When that's done could you let me know what files have changed if possible so I can just update those?

Thanks,

Steve
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