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 Issue after update to v7.4.8
Author « Topic »  

ClaireArt
Advanced Member

101 Posts

Posted - 05/14/2022 :  02:46:33  
Hi,

I ran the update to version 7.4.8 this morning after backing up my files and I have checked each file to ensure they reference the ectcart.js / ectcart.css files, but the error persists. This is what exists in the header on each file and the locations match on my site from what I can see:

<title>Claire Harrison Art - shopping cart</title>
<meta name="Description" content="shopping cart">
<!-- The js file, ectcart.js contains the javascript functions used in the cart pages and shouldn't be edited as it will be overwritten by updaters.-->
<script type="text/javascript" src="js/ectcart.js"></script>
<!-- The css file, ectcart.css contains the css classes used in the cart pages and shouldn't be edited as it will be overwritten by updaters.-->
<link rel="stylesheet" type="text/css" href="css/ectcart.css"/>

Please see error below (I can provide a screenshot if required):

The following items have been added to your order.
The following product isn't currently available in our store:
Parse error: syntax error, unexpected '}', expecting end of file in /vhost/vhost21/c/l/a/claire-harrison.co.uk/www/shop/vsadmin/inc/inccart.php on line 7567

If I try other products, I get the same error.

URL: https://www.claire-harrison.co.uk/shop/proddetail.php?prod=VortexOilSketch

To replicate, go to my store and attempt to add any item to the basket: https://www.claire-harrison.co.uk/shop/proddetail.php?prod=Watercolourlandscapes

I have removed the updatestore.php file already for security reasons as that part reported as successful, but this can be re-uploaded if required.

Your help would be very much appreciated!

Phil
ECT Moderator

United Kingdom
7617 Posts

Posted - 05/14/2022 :  04:07:57  
Hi,
Can you force a page refresh ctrl+F5 or clear your browser cache and try again?
I didn't have a problem adding to cart
screenshot here - https://paste.pics/GXO6V



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Edited by - Phil on 05/14/2022 04:10:31

ClaireArt
Advanced Member

101 Posts

Posted - 05/14/2022 :  04:50:16  
Hi

I had already tried this, I have tried it again, and still got this message,

The following product isn't currently available in our store:
Parse error: syntax error, unexpected '}', expecting end of file in /vhost/vhost21/c/l/a/claire-harrison.co.uk/www/shop/vsadmin/inc/inccart.php on line 7567

ClaireArt
Advanced Member

101 Posts

Posted - 05/14/2022 :  04:54:37  
I have also tried on my mobile phone (I installed a new browser by chance this morning) and the same error occurs.

My husband tested on his devices; his iPad gives the same error, but his Android phone worked fine...

Could this be a hosting issue re: cache? Are you able to replicate it on another device / incognito?

Edited by - ClaireArt on 05/14/2022 05:08:18

Phil
ECT Moderator

United Kingdom
7617 Posts

Posted - 05/14/2022 :  05:23:51  
Hi
Have you tried uploading the updater files once more to make sure they all make it to the server?
Do ensure the vsadmin/inc/inccart.php makes it fully



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Edited by - Phil on 05/14/2022 05:26:20

Marshall
Ecommerce Template Guru

USA
1874 Posts

Posted - 05/14/2022 :  05:54:48  
I tested the product in the link you provided and it worked fine for me.

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

ClaireArt
Advanced Member

101 Posts

Posted - 05/14/2022 :  06:06:27  
Hi,

thank you my IT person has just manually copied and pasted every single file and manually clicked "overwrite" to every single one. And this has made it work.

there is only one problem left however, once in checkout if you choose "Checkout with paypal express" instead of the blue checkout button, it takes you to the paypal home login screen or "Sorry this page does not exist" ( https://www.paypal.com/us/webapps/mpp/referral/paypal-payments-pro?partner_id=39HT54MCDMV8E ) not the integrated paypal purchase screen that it should do.

If you follow the blue checkout button and THEN choose paypal it appears to work?

thank you your help is much appreciated

Vince
Administrator

42455 Posts

Posted - 05/15/2022 :  04:39:32  
Hi ClaireArt
It sounds like you may just not have set up the PayPal Express credentials. Can you have a look at this page and see if it helps...
https://www.ecommercetemplates.com/help/ecommplus/paypal-express-checkout.asp

Vince

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ClaireArt
Advanced Member

101 Posts

Posted - 05/16/2022 :  07:01:04  
thank you Vince, i have sorted this.

I am interested in "paypal credit" button, but when I go to the paypal website to read up about the pro's and cons to me as a business all i can see is their "pay in 3" is this the same thing?

thank you.

Vince
Administrator

42455 Posts

Posted - 05/17/2022 :  02:08:46  
Hi ClaireArt
I have had a look at this Pay In 3 but I also still see PayPal Credit advertised. Do you see this page for instance with details about PayPal Credit?
https://www.paypal.com/ppcreditapply/da/us/lander?

Vince

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ClaireArt
Advanced Member

101 Posts

Posted - 05/18/2022 :  01:57:46  
Hi Vince,

I've done a bit more research, looks like paypal credit is for US customers and pay in 3 is offered automatically when customers choose to pay with paypal from the shop in the paypal interface. So i don't need to do anything...

Thank you.
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