Zero Balance Check out

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ewcarne Starting Member 19 Posts	Posted - 06/13/2022 : 08:37:15 When there is a zero balance at checkout (free downloads for instance) a customer still has to enter credit card information. We have had a number of abandoned orders from people who don't want to do that, and these are potential workshop clients. How can we turn off the payment window for zero balance checkout?
Vince Administrator 42474 Posts	Posted - 06/13/2022 : 09:14:26 Hi ewcarne This is what should happen normally. When the balance is zero the "Email" payment options will automatically be used. Even if it is not enabled. What payment method are you using? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
ewcarne Starting Member 19 Posts	Posted - 06/13/2022 : 10:24:30 We have PayPal and Square enabled on the site
Phil ECT Moderator United Kingdom 7622 Posts	Posted - 06/14/2022 : 01:12:45 Hi I've just done a test on one of your free downloads - "Perfect 5th Tuning Forks" and wasn't prompted for any card information, upon checking out I was sent to the thanks page with the download link. *Contact Us* *Buy The PHP Capture Card Plugin* Rate Our Services/View Our Feedback
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