Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
 All Forums
 Technical
 PHP (Unix / Linux / Apache) versions
 "Undefined" Status in order admin area
Author « Topic »  

steven vaccaro
Ecommerce Template Expert

USA
904 Posts

Posted - 11/03/2022 :  16:42:33  
If someone uses a gift certificate to "pay" for the purchase. The status will show as "undefined".

I'm also getting this when someone checks out using the "Money Order" option for checkout. Im not sure when this started happening but these used to work.

Anyone have any thoughts?

Vince
Administrator

41803 Posts

Posted - 11/04/2022 :  02:50:31  
Hi Steven
Have you by any chance got the parameter $emailorderstatus set in your includes.php file to an order status that does not exist?

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

steven vaccaro
Ecommerce Template Expert

USA
904 Posts

Posted - 11/04/2022 :  08:39:39  
Yes Vince, it was
$emailorderstatus=14;

If I set it to 3 it "authorizes" the order. But we don't want to ship this type of order. Id like the status to say "Money Order". It used to work. But some things changed in my settings.

Vince
Administrator

41803 Posts

Posted - 11/05/2022 :  05:11:07  
Hi Steven
Go to the ECT Admin -> Orders Admin -> Order Status page and make sure there is text there for the status ID 14

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

steven vaccaro
Ecommerce Template Expert

USA
904 Posts

Posted - 11/06/2022 :  17:25:52  
14 is listed as "custom". When I open it it has a "credit card" in the text and is not enabled.

Is there a way to make the money order show as a status of money order? So the packing people know this?

Vince
Administrator

41803 Posts

Posted - 11/07/2022 :  08:13:52  
Hi Steven
Sure thing and if you change the status text on the Order Status page to "Money Order" it should show as that.

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

steven vaccaro
Ecommerce Template Expert

USA
904 Posts

Posted - 11/07/2022 :  08:20:51  
Thanks for the help
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022 ecommercetemplates.com
This page was generated in 0.02 seconds. Snitz Forums 2000