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TastelessApple
Advanced Member

USA
490 Posts

Pre-sales questions only
(More Details...)

Posted - 11/12/2022 :  13:05:54  
I have a situation where the order confirmation is not being received by the customer or store admin. However, when the emails are resent from admin they are sent and received. Is there any way the automatic sending of these emails/order confirmations could be turned off?

Thank you,
Josiah

dbdave
ECT Moderator

USA
9751 Posts

Posted - 11/12/2022 :  13:29:38  
Yes, you can turn them off.
Check ADMIN>Main Settings>Email Settings and be sure the "New Order" box is ticked.

Thanks,
David

TastelessApple
Advanced Member

USA
490 Posts

Pre-sales questions only
(More Details...)

Posted - 11/12/2022 :  19:42:53  
Thank you, David. That was the issue.

Brazos Graphics
Building and Designing Custom Websites.
http://www.brazosgraphics.com
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